Overall Rated 4.5/5
I worked with Geonetric in my role as director of digital marketing at a regional health system. Geonetric's CMS was reliable, robust, and easy to use. When I started at the system, the website was already in place. I was able to immediately begin using the CMS with no training. When I did run into a roadblock caused by my lack of knowledge, it was always easy to get the help I needed from Geonetric's customer support. They were always quick to respond and helped me quickly solve my problem. We did not use any of their other services so I cannot comment on them. I was very happy with the services we did use and would recommend that anyone looking for a new CMS consider Geonetric's offerings.
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
See MoreOverall Rated 5.0/5
Words cannot express how grateful I am to utilize Tidal Health as my go to marketing firm. They are professional, highly responsive, and provide an individualized approach to my practice beyond what I have come to expect from typical cookie cutter marketing firms. They above and beyond for me as a client, and would recommend them highly.
Submitted by Moustafa Mourad at MouradNYC on Friday, May 14, 2021
See MoreOverall Rated 5.0/5
We've worked with SPM for almost 10 years, and it's been a good relationship from the start. Before they came in, our marketing efforts were far too tactical and reactionary. One of the most important things SPM did was move us to an always-on strategy. One of their critical strengths is their deep experience with the healthcare vertical, especially the various needs of the healthcare consumer. From awareness through to point of decision, they understand our audience.
Marketing Strategy - SPM provides deep expertise in the healthcare consumer and they don't take any shortcuts. They regularly interview our key executive stakeholders to inform our brand direction and then synthesize findings into an overall strategy. Then move forward from there.
They bring an excellent ability to talk to and manage clinical and administrative leadership. It's so valuable to have a partner who knows how to navigate strong opinions and sometimes differing points of view. From the boardroom to clinical leadership, their ability to understand the healthcare landscape internally is key.
We use SPM for all strategic planning, campaign development, and traditional media planning/buying. In addition, they collaborate with our internal teams and other agency partners to bring integrated ideas and recommendations forward.
SPM gets our highest recommendation.
Submitted by a verified client on Thursday, May 6, 2021
See MoreOverall Rated 3.0/5
Healthwise is a great partner - their staff are friendly and responsive.
Submitted by a verified client on Tuesday, April 27, 2021
See MoreOverall Rated 3.0/5
I've worked with this group (although not in a healthcare setting). They were great at helping to design our site but the development end left a lot to be desired. It was also difficult to reach them before 10 am Central time, as they were on the West Coast.
Submitted by a verified client on Friday, April 23, 2021
See MoreOverall Rated 4.0/5
True North produced content and publications for an organization I worked for previously. Their staff were friendly and open to new ideas and easy to work with.
Submitted by a verified client on Friday, April 23, 2021
See MoreOverall Rated 3.5/5
We’re neutral on Sitecore. The software is an industry leader, but what really matters is your development partner. Once the sale is done, Sitecore is out of the picture, and your development team will handle everything. Keep that in mind.
Submitted by a verified client on Tuesday, April 20, 2021
See MoreOverall Rated 5.0/5
We used NRCHealth for patient reviews and transparency. We do a deep dive into vendor selection, and this one is top-notch for service and technology. Also, transparency administration by marketing is a breeze due to the simple system they have set up. The SEO benefits for physicians are tremendous.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 3.0/5
One of the first in the industry to offer this service with services that are now standard by other vendors. Our sales rep stretched the truth to put it mildly, so that was not welcome. Their pricing is by location, so our organization grew to the point that the service was overpriced for what we needed and we now use another vendor.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 2.0/5
Kept making technology promises to our academic medical center regarding the transparency solution but didn't deliver. We ended up moving our patient experience surveys to have the best technology solution for ratings. And they lawyered up when we were at the end of our contract, so strongarm tactics ensured they lost a client. Would not recommend.
Submitted by a verified client on Sunday, April 11, 2021
See MoreOverall Rated 5.0/5
Mytonomy has visionary leaders who understand the importance of patient education and engagement as part of a digital front door strategy. They offer a deep library of microlearning videos that have been vetted by leading health organizations, with data supporting how their content improves health outcomes and reduces costs for providers. Mytonomy has its own video production studio with very experienced professionals -- production value is very high for both live action and animated content. Their patient-facing UI/UX is very intuitive -- when they call their service "Netflix for healthcare" that's spot on -- and encourages binge watching. Mytonomy's seamless integration with Epic makes it very easy for providers to assign content, and easy for patients to access video education via MyChart. They make great use of email and text messaging to keep patients engaged once they have activated Mytonomy-powered services. One thing to be aware of as you consider Mytonomy is that their product roadmap is very aggressive, and they push new features and functionality that may not necessarily be a good fit for every health organization. It is important to know your needs as be very direct with Mytonomy regarding expectations and project scope, because they will definitely push you to do more.
Submitted by a verified client on Wednesday, April 7, 2021
See MoreOverall Rated 5.0/5
I've worked with WriterGirl for 3+ years on several healthcare-related web content development projects and their whole team has been wonderful. They consistently produce high-quality, engaging, and relevant content that ranks high on Google SERP when searching for keywords related to adult medicine specialties. I'd highly recommend working with WriterGirl if you're seeking an experienced and approachable content strategy and writing firm, that's also woman-owned.
Submitted by a verified client on Monday, April 5, 2021
See MoreOverall Rated 5.0/5
Drupal is an excellent choice for hospitals and health systems. It's open source, so it's free. There are a lot of plug-ins already available and PHP developers are widely available. It's a powerful CMS and open source systems are being adopted more each year.
Submitted by a verified client on Friday, April 2, 2021
See MoreOverall Rated 5.0/5
I worked with Centretek to build an online provider directory, which went on to win an award. I was really impressed with how they took all of the data from our sources and designed the most user-friendly, clean, mobile-centric provider directory I've ever seen. I also worked with them to move our hosting to a more secure platform, which went flawlessly.
Submitted by a verified client on Friday, April 2, 2021
See MoreOverall Rated 5.0/5
I've worked with The Beryl Institute for many years, and my experience has been tremendous. They have a wealth of resources for me as a leader in customer experience, especially in human experience. The staff is amicable and helpful. One project I did with Beryl was with our independent provider organizations in Puerto Rico, and they were phenomenal at helping us do this pilot. We got some excellent data out of it, improved the experience, and increased retention using their assessment. I highly recommend them.
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 5.0/5
My experience with Jarrard Phillips Cate & Hancock has been phenomenal. I've worked with them for about two years now, and they were instrumental in creating my strategy for our Office of Human Experience department at InnovaCare. They're going to roll up their sleeves, get in there with you, understand your business, and then help you create the strategy and follow through with the execution. Because of their work, other colleagues within my industry have also reached out to them for assistance
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 4.7/5
Barnes Health has taken the marketing of our regional medical centers to an amazing new level. The quality outcomes and service they have provided Pikeville Medical Center is unprecedented. It’s not just about designing pretty ads with Barnes. They produce a highly competitive and strategic marketing initiative that effectively positions us as a growing regional hospital system serving eastern Kentucky and parts of Tennessee, Virginia, and West Virginia.
Submitted by a verified client on Tuesday, January 12, 2021
See MoreOverall Rated 5.0/5
I'm happy to endorse Coffey Communications as a web development company. I've actually had the pleasure to work with Coffey with two different hospital systems. Both times the team at Coffey has made the experience positive, seamless and exceptionally well coordinated. Despite the size and complicated process of combining multi websites into one site (and despite Covid and working from home for many of our experts), this project was completed on-time and on-budget! The web developers, content writers and project coordinator we fantastic and easy with which to work. Our content writing team demonstrated great patience and expertise when dealing with all levels of contributors on our team. Next time I'm in the market for a web developer I"ll call on Coffey. A final note, the back end of the system is very workable for my team and we can make changes efficiently and quickly. The modules are easy to maneuver and very adaptable.
Submitted by a verified client on Wednesday, August 5, 2020
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