Coffey Communications is a leading, full-service healthcare marketing firm with deep industry expertise. We help hospitals, health systems and health insurance companies grow their brands, their reach and their impact.
Since 1983, we've been developing strategies, producing content and delivering creative services that inspire action.
We're innovators, constantly scanning the future healthcare landscape to give our clients the right solutions to meet their marketing goals.
Throughout the history of the company, we've been guided by one mission: To communicate health and healthcare information for the enrichment of people's lives.
The Coffey team is known for expertise, timeliness and integrity. We offer complete support, appropriate for seasoned professionals and marketing novices alike. We look forward to connecting with you!
Submitted by PRHC Public Relations
Pella Regional Health Center partnered with Coffey to redesign our website to improve the user experience and bring the content up to date. The team at Coffey has made the transition to their SiteAssist platform very easy. The team provided guidance and training throughout the process. We were able to launch on time and achieve our project goals.
Simultaneously, we worked with Coffey's publication team to launch a printed community newsletter. The publication team was also exceptional to work with, keeping us on track to develop engaging content and design. We were able to launch our first issue ahead of schedule!
Submitted by Diane Markham at Arbor Health
Submitted by a verified client from a health system
Submitted by a verified client from a health system
Submitted by a verified client from a health system
Submitted by Mardi Ford at Grande Ronde Hospital and Clinics
Submitted by a verified client from a community hospital
Submitted by Dana McCoy at CGH Medical Center
Submitted by a verified client from a community hospital
Submitted by Jessica King at SoutheastHEALTH
Coffey Communications has been great to work with. They made the transition from our previous web vendor to them extremely easy. They are quick and efficient and able to accommodate all requests we have. I love that I can chat with tech support as I'm working within in the CMS and get questions answered immediately. Everyone Coffey staff member we have come in contact with has been very professional, but also very friendly. I love working with them!
Submitted by a verified client from a community hospital
We have just finished producing a new website with Coffey. To say the process was seamless is a disservice to the term. We collaborated with the most amazingly professional team with which I have ever worked. We stayed on schedule, they listened to our needs and the final product is a beautiful representation of our organization. Four days in and I continue to receive many calls complimenting the upgraded site. Thank you!
Submitted by Christina Voyles at Bitterroot Health
Our hospital and associated clinics/specialty departments (13 total, two new clinics coming soon) recently went through a rebrand, and we needed a new website. Although our prior site was only three years old, it looked dated and had multiple functionality issues, so we felt the need to work with a new company. I came across other health care websites that Coffey Communications had done, and after our first meeting with them, knew I wanted to work with them on this project. Their experience, level of expertise, and professionalism surpassed even what I already knew would be a good experience working with them. As someone who's managed multiple rebrands for large companies, I've managed numerous website projects from start to finish. I appreciate an uber-organized project and process and Coffey Communications was on top of everything. From every interaction to the flowmap platform to upload our content for them, was so impressive. Our new site is beautiful, easy to navigate, I've had multiple compliments from patients and staff. I wouldn't hesitate to work with Coffey Communications for future projects.
Submitted by a verified client from a community hospital
Coffey Communications has provided excellent support and service for our hospital's Internet website and community newsletter. Their follow-up is consistent and timely. Their CMS includes real-time chat support to help us address any issues that come up as we're refreshing content or making other changes. Their pricing is fair and they earn it by helping us create great, award-winning communications. They have also been flexible in helping us contend with unpredictable changes in our work priorities due to the pandemic's impact on healthcare facilities in terms of patient load, regulatory requirements and communications.
Submitted by a verified client from a community hospital
We have been with Coffey Communication since 2015. We did our initial design then and a redesign in 2018. Coffey Communications have been amazing and very professional. They have taught human resources and myself to manage our website to make our own changes with ease and confidence. Our relationship has been easy, friendly and even fun! I would recommend Coffey Communications to anyone and have!
Submitted by Susan Staeger at Cape Regional Health System
Cape Regional Health System has been a web client of Coffey Communications for nearly 10 years. Recently we did a complete redesign of our website and from start to finish the process was seamless. The team at Coffey listens and responds to our needs and unique requirements with professionalism and efficiency. Honestly nothing seems to difficult, hard or out of reach of this team.
Submitted by Melody Bradley at Southeast Georgia Health System
Coffey Communications has been our Print Publication vendor for several years. We absolutely love their work, so they made the shortlist during our website re-design vendor selection process and were eventually chosen as our new vendor to re-design our website and team member portal. From the very beginning stages of planning, throughout implementation and launch, they were professional, creative, reliable, available, and absolutely fantastic to work with. I've spearheaded two full website/team member portal redesigns in my career with the Health System and countless technology implementations, and by far, this redesign with Coffey Communications was the smoothest and most efficient major project working with a vendor that I've ever experienced. We were given a very strict timeline per our leadership team to complete the project in six months, and Coffey Communications delivered. I was consistently impressed through every stage of the process: they were organized while planning, thorough in their content and analytics audits, thoughtful in their designs, and knowledgeable in their copywriting and SEO. I couldn't have been more pleased with their attention to detail, drive, focus, and commitment to making this project a success. The only hiccup (minor) in the entire project was working with our Information Systems (IS) department. Coffey performed an integration with our Active Directory for the team member portal logins, a connection that we never had before. As launch day approached, additional coding was needed to secure the connection (a requirement given to Coffey by our IS team) and it required an extra day of work before launch. Literally, one day. I've participated in projects where hiccups in coding delayed projects for months, but Coffey's open communication and assurances were backed up by skillful action. I couldn't be more impressed. Their CMS is user-friendly. Their support team is fast and reliable. And their dedication to ADA compliance is impressive. I'm thrilled to continue our relationship with them in both the print publication and the website, and my entire team looks forward to many more years of enjoying their stellar service.
Submitted by Nancy Lewis at University Health
Coffey Communications is my favorite vendor because 1) they are passionate problem solvers 2) they are creative thinkers and 3) they move at my speed (which is pretty quick). We’ve contacted them when we’ve wanted to try something brand new (that they haven’t taken on previously) and they are excited to jump in and create something with us. They are experts at starting from scratch, so if you hate your website like we did, they make a complete re-do possible without pulling your hair out. Maybe best of all, they’re real partners, they LISTEN and are invested in our success.
Submitted by Kate Lopez at White Plains Hospital
Coffey Communications is an exemplary website partner for White Plains Hospital. When researching agencies, we wanted a team that had the expertise as well as the customer service acumen to match our needs. Coffey checked off all the boxes.
Coffey presents modern, strategic design and development recommendations. They focus only on healthcare brands, but their solutions are unique to our business and brand needs. The team is extremely hands-on, always available to help support the everyday requests and improvements to our online experience as well as the unavoidable fire drills that might occur in healthcare. Lastly, given the heightened concern around cyber security and patient privacy, I feel confident we have the right partner in place to look out for us and our patients.
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