NRC Health (NASDAQ:NRCIA and NRCIB) has helped healthcare organizations illuminate and improve the moments that matter to patients, residents, physicians, nurses, and staff for 35 years.
to know the people they care for with greater clarity, immediacy, and depth. Our partners are able to illuminate and improve the key moments that define an experience and build trust. Guided by our uniquely empathic heritage, proprietary methods, skilled associates, and holistic approach, we help our partners design experiences that exceed expectations, inspire loyalty, and improve well-being among patients, residents, physicians, nurses, and staff.
Thriving in a consumer-driven healthcare economy requires a revolutionary approach to care and service delivery. To grow and retain market share, a complete picture of evolving preferences, needs, and behaviors of your consumers is critical.
NRC Health gives you the in-depth customer intelligence necessary to transform. We deliver the right insight, at the right time, to exceed expectations of today’s consumer. You’ll be poised to succeed at every stage of the customer journey, from strategy and marketing to customer experience and outcomes.
Identify and attract customers in the communities you serve. Learn more →
Loyalty and RetentionPrevent outmigration with personalized care experiences and services. Learn more →
Quality and Outcomes
Align quality views to co-produce positive health outcomes. Learn more →
Service Culture
Empower a customer-centric culture and return joy to practice. Learn more →
Headquarters
1245 Q St.
Lincoln,
NE
68508
Submitted by a Health Systems - Small / Medium professional on Thursday, December 12, 2019
We used NRC Health to gather patient survey data and publish provider ratings and reviews. They scrubbed the data before it even made it into our self-developed management platform which saved us a great deal of time. We needed a service that could supply the data in a way that fit our current needs and would be flexible as those needs changed. NRC did a good job in that respect.
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