Overview

The most complete enterprise social technology in the world. Serving the social experiences of more than 1000+ global brands. Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more. Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale. Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.

Service Focus

10% Focused on Healthcare
10% of sprinklr's customers are in the healthcare industry
Social Media accounts for 100% of their focus
- 2 Reviews
Reviews

Submitted by a verified client on Sunday, April 11, 2021


Much more than just social media management -- we are using for social listening and business strategy. Highly recommended for their suite of services.
    Overall Rating

  • Social Media

This vendor would be at the top of my list

Submitted by a verified client from a health system on Monday, December 9, 2019


Sprinklr’s social media management services worked quite well for us. However, because they were just breaking into healthcare when we used them, we experienced some gaps and hiccups from a reporting standpoint.
    Overall Rating

  • Social Media

I would include this vendor on my list

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Recent Reviews

5/5
Much more than just social media management -- we are using for social listening and busin...read more

3/5
Sprinklr’s social media management services worked quite well for us. However, because t...read more

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Clients & Case Studies

Details

Employees: 1001-10000
Min. Project Size: Any