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Press Ganey

Consultancy
South Bend Indiana 46601

Overall Rated 2/5 (1 Review)
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Press Ganey is a mission-driven company committed to reducing patient and caregiver suffering and improving the safety, quality, and experience of care. This mission unites our brand, culture, comprehensive suite of health care solutions and award-winning advisory and consulting services.

Service Focus

Market Research
Patient Experience - 1 Review
Physician Directory & Transparency - 1 Review

Healthcare Focus

100%

Transforming the Patient Experience

For more than 30 years, Press Ganey’s mission has been to support health care providers in understanding and improving the entire patient experience. As a strategic business partner to more than 26,000 health care organizations, we lead the industry in helping clients transform the patient experience and create continuous, sustainable improvement.

Our associates are professionals with deep health care experience and are strongly committed to our clients' success and mission to reduce suffering. Our client teams are locally-based experts with in-depth knowledge of the patients and communities our clients serve to help us better understand and deliver cutting-edge performance improvement strategies.

We partner with clients across the continuum of care to create and sustain a high-performance environment to ultimately improve the patient experience. Our comprehensive suite of health care solutions and award-winning advisory services help clients meet their goals of improved quality, better care and lower costs. 

Contact Information

Press Ganey Website

Headquarters
710 Rush St
South Bend, IN 46601


Healthcare Customers

Mount Sinai Health System
NYU Langone Hospital
UH Parma Medical Center
Consultancy
1001-10000 Employees
Any Min. Project Size

Serving:
Providers
Health Systems - Large
Health Systems - Small / Medium

Press Ganey Reviews

Submitted by a verified client on Sunday, April 11, 2021

Kept making technology promises to our academic medical center regarding the transparency solution but didn't deliver. We ended up moving our patient experience surveys to have the best technology solution for ratings. And they lawyered up when we were at the end of our contract, so strongarm tactics ensured they lost a client. Would not recommend.

    Overall Rating

  • Patient Experience
  • Physician Directory & Transparency

I would not include this vendor on my list

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2.0/5
Kept making technology promises to our academic medical center regarding the transparency ...

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