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Email me at ebennett@martech.health or call (443) 608-4722
Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. We are backed by Bessemer Ventures and Kleiner Perkins and trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
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The future of healthcare consumerism will be built on acquisition and loyalty. Most healthcare executives have made the... read more
The social media landscape is continually evolving. Keeping up with everything that’s trending, performing, and emerging... read more
Consumers increasingly use digital platforms to search for, evaluate, and choose healthcare providers. This digital... read more
The Reputation Data Science team analysed thousands of patient reviews across 171 private hospitals in the U.K. on Google,... read more
Social media has quickly become a must-have technology for businesses in all industries. But, as with any technology,... read more
I remember when I suggested requesting patient reviews in my previous role as a consumer experience (CX) lead for a healthcare... read more
At Reputation, we believe that you no longer have control over your brand – your customers do. That’s because... read more
Online patient reviews are so important to the bottom line in healthcare. Unfortunately, some of those will inevitably... read more
With the evolution of martech and healthtech, the healthcare marketing industry has no shortage of technology available,... read more
In 2020, Millennials overtook Baby Boomers as the largest generation in the United States, according to Pew Research... read more
We’ve heard it time and again: For businesses to succeed, they must deliver an exceptional customer experience (CX).... read more
We are learning a lot lately about the negative effects of too much social media usage on our mental health, our ability... read more
Healthcare is changing faster than ever, and consumer focus is a priority for most organizations. In fact, a recent survey... read more
The physician directory, or find-a-doctor, is a vital part of your medical group website. When structured properly, these... read more
Healthcare is changing rapidly, and consumer focus has become a priority for most organizations. In fact, a recent survey... read more
Thomas Donohoe is an author and digital marketing expert who helps businesses with effective strategies to grow their... read more
Healthcare reviews are coming back big: In just one week’s time, reviews of healthcare systems and physicians on... read more
Trevor Young is the “PR Warrior” who works with brands and individuals to take their communications to the... read more
Few companies have a ready playbook on how to handle brand communications during a pandemic. There’s a good chance... read more
When COVID-19 swept across the nation in early 2020, many retailers had to face a startling reality. Having a physical... read more
Gil Bashe is rallying the healthcare ecosystem to improve patient care and take advantage of technologies that can get... read more
Q&A with Berrak Sarikaya Berrak Sarikaya is a content strategist and digital marketer who has crafted a unique... read more
Customer communications are more important than ever during the COVID-19 pandemic. Maintaining excellent customer communications... read more
Insights, Tips, Webinars, and Resources Reputation.com Can Help You Effectively Communicate with Customers and Local... read more
About this webinar recording: In the feedback economy reputation management and Google best practices are important... read more
Google recently launched a COVID-19 Post type to help businesses quickly update their Google My Business (GMB) pages... read more
Schema.org — a collaborative, community activity that creates and supports schemas for structured data on the internet... read more
As businesses close brick-and-mortar storefronts in response to the COVID-19 pandemic, Google is urging them to revise... read more
Is your brick-and-mortar location affected by COVID-19? Are you changing your hours of location, closing temporarily, or... read more
The COVID-19 pandemic has caused individuals and businesses to reassess priorities and, in many cases, change how they... read more
Viveka von Rosen is a LinkedIn expert who has written several books on LinkedIn marketing. She helps clients build their... read more
Located in the Alamogordo, New Mexico area, Gerald Champion Regional Medical Center is an acute care, nonprofit hospital... read more
Why do patients have such a hard time booking appointments with physicians? This question arises far too often, as it did... read more
Google the phrase “ digital disruption ,” and you get a sense of how much businesses worry about the power... read more
When you’re choosing your next vacation destination or you’re in a bind with an urgent home repair need, there’s... read more
Submitted by a verified client on Monday, April 12, 2021
Submitted by a verified client from a health system on Tuesday, February 18, 2020
Submitted by a verified client from a health system on Friday, January 4, 2019