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1400a Seaport Blvd
Suite 401
Redwood City, CA 94063
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About Reputation

Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. We are backed by Bessemer Ventures and Kleiner Perkins and trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com. 

Visit reputation.com to learn more. Need product assistance? Visit help.reputation.com

Resources

In 2020, Millennials overtook Baby Boomers as the largest generation in the United States,  according to Pew Research... read more

Article
06/30/2021

We’ve heard it time and again: For businesses to succeed, they must deliver an exceptional customer experience (CX).... read more

Article
11/24/2020

By now it’s clear that Google is becoming your new digital front door. But between Maps, Ads and your Google My Business... read more

Article
11/19/2020

We are learning a lot lately about the negative effects of too much social media usage on our mental health, our ability... read more

Article
11/11/2020

To create a more effective digital patient experience in the time of COVID-19, consider these five key strategies. Telehealth... read more

Article
10/28/2020

Healthcare is changing faster than ever, and consumer focus is a priority for most organizations. In fact, a recent survey... read more

Article
08/25/2020

The physician directory, or find-a-doctor, is a vital part of your medical group website. When structured properly, these... read more

Article
08/18/2020

Healthcare is changing rapidly, and consumer focus has become a priority for most organizations. In fact, a recent survey... read more

Article
08/06/2020

Thomas Donohoe is an author and digital marketing expert who helps businesses with effective strategies to grow their... read more

Article
07/22/2020

Healthcare reviews are coming back big: In just one week’s time, reviews of healthcare systems and physicians on... read more

Article
07/13/2020

Trevor Young is the “PR Warrior” who works with brands and individuals to take their communications to the... read more

Article
07/08/2020

Few companies have a ready playbook on how to handle brand communications during a pandemic. There’s a good chance... read more

Article
06/30/2020

When COVID-19 swept across the nation in early 2020, many retailers had to face a startling reality. Having a physical... read more

Article
06/25/2020

Gil Bashe is rallying the healthcare ecosystem to improve patient care and take advantage of technologies that can get... read more

Article
06/15/2020

Because of the COVID-19 pandemic, the healthcare patient journey has altered course for most people. Many healthcare providers... read more

Article
06/05/2020

Q&A with Berrak Sarikaya Berrak Sarikaya is a content strategist and digital marketer who has crafted a unique... read more

Article
06/01/2020

Customer communications are more important than ever during the COVID-19 pandemic. Maintaining excellent customer communications... read more

Article
05/26/2020

Insights, Tips, Webinars, and Resources Reputation.com Can Help You Effectively Communicate with Customers and Local... read more

Article
04/16/2020

About this webinar recording: In the feedback economy reputation management and Google best practices are important... read more

Article
04/10/2020

Google recently launched a COVID-19 Post type to help businesses quickly update their Google My Business (GMB) pages... read more

Article
04/09/2020

Schema.org — a collaborative, community activity that creates and supports schemas for structured data on the internet... read more

Article
03/25/2020

As businesses close brick-and-mortar storefronts in response to the COVID-19 pandemic, Google is urging them to revise... read more

Article
03/20/2020

Is your brick-and-mortar location affected by COVID-19? Are you changing your hours of location, closing temporarily, or... read more

Article
03/20/2020

The COVID-19 pandemic has caused individuals and businesses to reassess priorities and, in many cases, change how they... read more

Article
03/19/2020

Creating content that keeps your social media pages humming with activity can be challenging. What if you could get others... read more

Article
03/09/2020

Viveka von Rosen is a LinkedIn expert who has written several books on LinkedIn marketing. She helps clients build their... read more

Article
02/19/2020

Located in the Alamogordo, New Mexico area, Gerald Champion Regional Medical Center is an acute care, nonprofit hospital... read more

Article
02/16/2020

Why do patients have such a hard time booking appointments with physicians? This question arises far too often, as it did... read more

Article
02/06/2020

Google the phrase “ digital disruption ,” and you get a sense of how much businesses worry about the power... read more

Article
01/25/2020

When you’re choosing your next vacation destination or you’re in a bind with an urgent home repair need, there’s... read more

Article
01/02/2020
Reviews

Submitted by a verified client from a health system on Friday, January 4, 2019


There are a lot of reputation management companies out there. Reputation.com falls in the middle of the pack. Their tools and systems are good for organizations looking to manage their online listings and also generate high-level analytics for the reviews. Their support team isn't as effective. But the good news is their price point reflects their position in the marketplace: in the middle.
    Overall Rating

  • Analytics
  • Digital Marketing
  • Reputation Management
  • SEO/SEM

I would include this vendor on my list

Submitted by a verified client from a health system on Tuesday, February 18, 2020


Reputation.com enables us to aggregate reviews in a dashboard for easier management and to provide us with a more complete story about the patient experience, ensure that communication remains open and address concerns as quickly as possible. We love the ability to respond directly to our reviewers from within the platform. We rely heavily on Reputation.com Insights, and we’re leveraging the platform’s Business Listings module to manage all of our location listings and ensure all the data is correct and up to date. Reputation.com is a one-stop-shop for us. We can run our entire reputation management program right from within its dashboard.
    Overall Rating

  • Patient Engagement
  • Patient Experience
  • Physician Directory & Transparency
  • Reputation Management

This vendor would be at the top of my list

Submitted by a verified client on Monday, April 12, 2021


One of the first in the industry to offer this service with services that are now standard by other vendors. Our sales rep stretched the truth to put it mildly, so that was not welcome. Their pricing is by location, so our organization grew to the point that the service was overpriced for what we needed and we now use another vendor.
    Overall Rating

  • Digital Marketing
  • Patient Engagement
  • Reputation Management
  • SEO/SEM

I would include this vendor on my list
Recent Reviews

2.5/5
There are a lot of reputation management companies out there. Reputation.com falls in the ...read more

4.5/5
Reputation.com enables us to aggregate reviews in a dashboard for easier management and to...read more

3/5
One of the first in the industry to offer this service with services that are now standard...read more

View All Reviews
Clients & Case Studies

Banner Health
Kaiser Permanente
Kindred Healthcare
Sutter Health
Attending:

HMPS 2021
SHSMD 2021
Serving:

Academic Medical Systems
Community Hospitals
Dental Practices
Health Systems - Large
Health Systems - Small / Medium
Optometry Practices
Payors
Physician Practice Groups
Providers
Details

Employees: 201-500
Min. Project Size: Any
Service Focus

Digital Marketing
- 2 Reviews
Reputation Management
- 3 Reviews
SEO/SEM
- 2 Reviews
Patient Engagement
- 2 Reviews
Physician Directory & Transparency
- 1 Review