Agency
Hero Digital is a leading independent customer experience company founded in California at the intersection of business, design, and technology. Hero Digital works with the C-Suite of the Fortune 500 to drive transformational business growth through superior customer experiences that deliver brand and consumer value.
Submitted by a verified client from a health system on Friday, April 23, 2021
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
I worked with Hero Digital's Manyunk (Philadelphia) office. I brought them in to help with a multi-hospital Drupal-based website group that had severe reliability issues. The backend team at Hero was able to quickly solve the problem and our reliability issues were eliminated.
After that, we started on a series of website redesign programs that all went exceedingly well. Each iteration was an improvement over the one before it as Hero helped us change our focus to usability and the patient experience.
Hero also continually improve our efforts with SEO and digital marketing. One of the things they did that I liked best is that they would teach members of my team how to do more in SEO and digital marketing. Then as members of my team were able to take over some functions, we were able to take the next step with Hero.
The team at Hero was very cooperative, capable and easy-to-work-with, and kept every project on track. I recommend them highly.
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