Recent Member Reviews

I’ve worked with Broadridge for several years now, first as a HITRUST CSF assessor and more recently with their HITRUST CSF compliance efforts, as part of the HITRUST Alliance, ensuring that all communications and data are handled with the highest levels of security, due diligence, and compliance. Their commitment to high standards, proven methodologies, and strategic planning make them a valuable communications partner in creating personalized omni-channel experiences. 

Submitted by Dennis Gallagher at HITRUST

Terrific partner.  Knowledgeable, professional, flexible, responsive, and they even have a sense of humor!

Submitted by Patrick Moody, CDMP

Pella Regional Health Center partnered with Coffey to redesign our website to improve the user experience and bring the content up to date. The team at Coffey has made the transition to their SiteAssist platform very easy. The team provided guidance and training throughout the process. We were able to launch on time and achieve our project goals. 

Simultaneously, we worked with Coffey's publication team to launch a printed community newsletter. The publication team was also exceptional to work with, keeping us on track to develop engaging content and design. We were able to launch our first issue ahead of schedule!  

Submitted by PRHC Public Relations

Coffey Communications is an exemplary website partner for White Plains Hospital. When researching agencies, we wanted a team that had the expertise as well as the customer service acumen to match our needs. Coffey checked off all the boxes.

Coffey presents modern, strategic design and development recommendations. They focus only on healthcare brands, but their solutions are unique to our business and brand needs. The team is extremely hands-on, always available to help support the everyday requests and improvements to our online experience as well as the unavoidable fire drills that might occur in healthcare. Lastly, given the heightened concern around cyber security and patient privacy, I feel confident we have the right partner in place to look out for us and our patients.

Submitted by Kate Lopez at White Plains Hospital

Blue Wagon Group provided us with the creative expertise needed to elevate and sustain employee awareness on complex technical topics. Nancy excels in delivering targeted communications, ensuring the message reaches the right audience, at the right time, and in the right format, making it both impactful and memorable.

Submitted by a verified client from a community hospital

Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture.

Submitted by a verified client from a provider organization

MDG's knack for adapting swiftly to our evolving business needs, keeping pace with our rapid growth, and staying ahead of the curve in tech and marketing advancements has been key to our enduring partnership success.

Submitted by Shawn Wherry at Dental Care Alliance

We highly value ThoroughCare's user-friendly software, particularly its streamlined approach to documenting Annual Wellness Visits (AWVs) through intuitive checklists. The automated care planning and educational resources alleviate documentation burdens on our providers, allowing them to maintain a patient-centered focus throughout the AWV process.

Submitted by Lindsey Hall at MedZed

Since using Regal.io, we've noticed a significant reduction in dropped calls, saving us millions in potential revenue loss. Their journey feature and queues allow us to use our resources very efficiently, helping our team focus on engaging with patients more effectively. Our call center team never has to think about what to do next as the next best call for them automatically populates. Best of all, their system is all no code so I have been able to design custom patient journeys for our different partnerships.

Submitted by Jonathan Bolz at Assure Health

ThoroughCare is the only platform you need for any care coordination and Care Management initiatives. They listen to their clients, are constantly on the cutting edge of technology, and are extremely well-priced. I highly recommend checking them out. We've used them for years and could not be happier. 

Submitted by Mendel Erlenwein at Previva Health Group

Coffey Communications is my favorite vendor because 1) they are passionate problem solvers 2) they are creative thinkers and 3) they move at my speed (which is pretty quick). We’ve contacted them when we’ve wanted to try something brand new (that they haven’t taken on previously) and they are excited to jump in and create something with us. They are experts at starting from scratch, so if you hate your website like we did, they make a complete re-do possible without pulling your hair out. Maybe best of all, they’re real partners, they LISTEN and are invested in our success.

Submitted by Nancy Lewis at University Health

Light-it has seamlessly integrated into our workflows. If you're a healthcare company seeking top-notch product engineers, Light-it is the way to go.

Submitted by a verified client from a Life Sciences

Datos’ remote care platform has been a game-changer for our cardiac rehabilitation efforts. Its versatility and personalized approach significantly boost patient engagement and adherence, making tele-cardiac rehabilitation a feasible and effective option for those who can't or won't participate in center-based programs.

Submitted by Robert Klempfner at Sheba Medical Center

After implementing Nuance's clinical documentation programs, we were pleasantly surprised by the increase in documentation capture and specificity achieved.

Submitted by Lorena Chicoye at Baptist Health South Florida

I'd definitely recommend Impilo to any company seeking a solid and effective partner. Their professionalism, expertise, and commitment to customer happiness make them a great addition to any team.

Submitted by Jaimi Zona at Rhythm Management

Kontent.ai serves as our go-to content hub for editors. It's our central repository, integrating seamlessly with other platforms, such as HiX patient portal. Streamlining content management through a single source has significantly boosted our efficiency, a key metric in our organizational strategy.

Submitted by Kirsten Goede at (Formerly) University Medical Center Utrecht

We made the strategic decision to make Encora our go-to innovation partner. Their extensive experience, deep expertise, and the unwavering quality of service from their offshore center in the Philippines have made them an indispensable part of our development and production support strategy.

Submitted by a verified client from a Life Sciences

Year over year, we've seen a 172% increase in message volume sent through Bandwidth. SMS is an important element for delivering patient communication, including appointment and billing reminders, portal notifications, and one-to-one communication. Doing this directly through automatic text helps save a health system time and money, with advanced workflows reducing no-shows and faster payment.

Submitted by

Working with BILL's AI has been a significant time-saver for me. In the constant flow of emails and invoices each week, those few seconds it shaves off really accumulate, making my workflow more efficient.

Submitted by a verified client from a health system

PATF is delighted to provide this review. Cobalt’s commitment to enhancing our resource materials for people in the disability community is truly inspiring. They have gone out of their way many times over the years to meet our production needs, in both message and design. Our publications are critical for the people we serve, and we can always depend on Cobalt to create innovative content that is clear, inclusive, and human-focused. We can’t thank the company enough for its responsiveness, professionalism, and knowledge of branding. We hope to have Cobalt produce more exceptional PATF projects in the future.

Submitted by Quintin Cliett at Pennsylvania Assistive Technology Foundation