Submitted by Nicole Cable Nicole on Saturday, Mar 20, 2021
I've worked with The Beryl Institute for many years, and my experience has been tremendous. They have a wealth of resources for me as a leader in customer experience, especially in human experience. The staff is amicable and helpful. One project I did with Beryl was with our independent provider organizations in Puerto Rico, and they were phenomenal at helping us do this pilot. We got some excellent data out of it, improved the experience, and increased retention using their assessment. I highly recommend them.
