Overall Rated 4.0/5
We’ve been able to make significant changes in our office and in our clients’ offices through phone call recording. We’ve also been able to train new employees to answer the phone well and help our dentists determine their staffing needs. At the end of the day, especially in the dental world, so much business is done over the phone. If the phones aren’t answered correctly, the best marketing in the world isn’t going to grow the practice.
Submitted by a verified client on Tuesday, January 7, 2020
See MoreOverall Rated 4.7/5
From working with high-level industry developments to tweaking the tiniest details of a search engine algorithm update, Yext is a true partner. Once we switched over to Yext, we were able to effectively manage both of the central components of our marketing strategy – local customer engagement and recruiting – into one centralized platform.
Submitted by a verified client on Tuesday, January 7, 2020
See MoreOverall Rated 4.5/5
I have worked with Kris on two separate occasions and would hire her again without hesitation. She is a consummate professional who delivered an exceptional product. I highly recommend Kris—she will get the job done.
Submitted by a verified client on Sunday, January 5, 2020
See MoreOverall Rated 4.0/5
We used NRC Health to gather patient survey data and publish provider ratings and reviews. They scrubbed the data before it even made it into our self-developed management platform which saved us a great deal of time. We needed a service that could supply the data in a way that fit our current needs and would be flexible as those needs changed. NRC did a good job in that respect.
Submitted by a verified client on Thursday, December 12, 2019
See MoreOverall Rated 3.5/5
Hootsuite is our platform of choice for managing and tracking our social media accounts. We find Hootsuite easy to understand and to use for picking up on all sorts of chatter. Team members who didn't have any experience with a social media management platform were able to get onboard quickly and easily. However, Hootsuite did not use some of the industry-specific data sources such as Healthgrades and Vitals so not all our needs for reputation monitoring were met.
Submitted by a verified client on Thursday, December 12, 2019
See MoreOverall Rated 5.0/5
We used Acquia to host our new hospital website. They came highly recommended from our development partner and other hospitals. Acquia’s staff was very professional and worked with us to settle on a good price, which was a concern. Training on an enterprise-level web hosting service with which we were unfamiliar went very smoothly. We were kept involved in the process and Acquia made themselves available to help us learn the new interface. They were on time and on budget.
Submitted by a verified client on Thursday, December 12, 2019
See MoreOverall Rated 5.0/5
From day one, the people at Yext were absolutely fabulous--their responsiveness, their customer service, and the product itself. Once we were set up, we found the platform to be wonderfully user-friendly. Yext continues to innovate and push the envelope to provide an outstanding product with first-rate customer service.
Submitted by a verified client on Wednesday, December 4, 2019
See MoreOverall Rated 4.8/5
Element Blue has given us the expertise, flexibility, and responsiveness as a collaborative partner to deliver breakthrough results in digital experience. They have far surpassed my expectations and excel in technical depth, project management, flexibility and drive to make our organization successful. They are one of the best development groups we have worked with and have earned the role of trusted partner
Submitted by a verified client on Friday, September 27, 2019
See MoreOverall Rated 5.0/5
Point Across Media is a key partner for us. The content rich physician, procedure and patient testimonial videos they create consistently bolster our digital marketing program. Working with them, I always trust the process, the approach and the end results.
Submitted by a verified client on Friday, September 13, 2019
See MoreOverall Rated 5.0/5
I had the great opportunity to hire Vince for one of our most important strategic initiatives. Vince was a fantastic partner who genuinely cared about the success of the organization and always thought and provided feedback beyond his scope to make sure things would be seamless when launched. He's incredibly experienced and skilled in communications and is an industry expert that I trust and would recommend to anyone.
Submitted by Christy Katzfey at Pinnacle Dermatology on Monday, August 12, 2019
See MoreOverall Rated 4.4/5
From the moment we selected Geonetric to help us embark on our website redesign, we knew they wouldn't just be a vendor, but rather a partner. And after nearly five years working together, they're basically family. We've been very satisfied ever since. From strategic digital direction, to content, to SEO, Geonetric has been attentive, responsive, detailed and trustworthy in following through and working relentlessly until any project is the best it can be. We work with a dedicated account manager, who knows our current goals, projects and our working style. In addition to bi-weekly status calls, we also have quarterly progress calls to get insight on our performance, how we can make improvements and how we're performing against our peers. It's very insightful! Thanks to our friends at Geonetric, we've seen improved web traffic, engagement and conversions. We appreciate all the work they do for us!
Submitted by Jenny Sundberg at Bryan Health on Monday, May 13, 2019
See MoreOverall Rated 5.0/5
We have enjoyed working with Jean in many capacities over the years. She is a thought leader, a creative problem solver, and an innovator in the healthcare marketing space. She gets things done and has fun doing it!
Submitted by Katie Snyder at WG Content on Tuesday, March 12, 2019
See MoreOverall Rated 5.0/5
I've worked with Hitchcock extensively in the past and have always been amazed with their work. Jean truly understands our industry, our patients, and the most effective ways to reach into competitive markets for great results. Highly recommend.
Submitted by a verified client on Thursday, March 14, 2019
See MoreOverall Rated 5.0/5
I have known Carl Olsen and Wainscot (Previously Dowden) for many years and they have created outstanding creative content solutions from Newsletters, Magazines, Patient Journeys, eNewsletters to recent content audit and refresh. With their technology partner, Korcomptenz, they completed a web redesign project in a very timely 3 month period. See https://fixknee.com. I would most definitely recommend Wainscot as a content marketing and technology partner.
Submitted by Anjie Britton at Shelbourne Knee Center on Wednesday, February 27, 2019
See MoreOverall Rated 5.0/5
Vince and Sunrise Health Communications consistently deliver what they say will deliver. They are efficient, punctual, and trustworthy. If you have a sensitive media issue, are in crisis mode (or trying to avert crisis), need some great writing or solid advice, you need Vince. I have worked with Vince several times in the past few years on sensitive issues. He is as comfortable in the C-Suite or the Board room as he is in clinical areas and the community. And, as a former journalist, Vince is a strategic thinker who quickly gathers the facts and turns a compelling story.
Submitted by Suzanne Spruce at Northern Light Organization on Thursday, February 21, 2019
See MoreOverall Rated 2.5/5
There are a lot of reputation management companies out there. Reputation.com falls in the middle of the pack. Their tools and systems are good for organizations looking to manage their online listings and also generate high-level analytics for the reviews. Their support team isn't as effective. But the good news is their price point reflects their position in the marketplace: in the middle.
Submitted by a verified client on Friday, January 4, 2019
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