Overview

The Baird Group is a full-service patient experience improvement firm. When hospitals and medical practices fail to deliver a great patient experience, trust is broken, reputations are damaged and market share declines. A great patient experience requires engaged employees. We help you build both through leadership development, training, and culture assessments. Why? Healthcare organizations lose every time good employees, providers or patients leave. Baird Group helps you build a culture that attracts and retains the best employees and providers while building patient loyalty.

Service Focus

Employee Engagement
- 1 Review
Patient Experience
- 1 Review
Reviews

Submitted by a verified client from a health system on Sunday, January 5, 2020


I have worked with Kris on two separate occasions and would hire her again without hesitation. She is a consummate professional who delivered an exceptional product. I highly recommend Kris—she will get the job done.
    Overall Rating

  • Employee Engagement
  • Patient Experience

This vendor would be at the top of my list
Recent Reviews

4.5/5
I have worked with Kris on two separate occasions and would hire her again without hesitat...read more

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Clients & Case Studies

Central Maine Medical Center
Dignity EV Hospitals
NewYork-Presbyterian Hospital
Serving:

Providers
Health Systems - Large
Health Systems - Small / Medium
Academic Medical Systems
Details

Employees: 11-50
Min. Project Size: Any