61 9th Ave
New York, NY 10011
One platform. Limitless solutions.
About Yext

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

Resources

21 Mar 2024

Google is disrupting search as we know it. Learn what you can do today to stay ahead of these changes. The way we... read more

Event
03/21/2024

To convince your IT department to invest in a CMS, you’ll need to speak their language. The healthcare industry... read more

Article
09/29/2023

Consumers expect exceptional experiences with brands today — and they're quick to switch to a competitor if they... read more

Article
07/10/2023

In today's digital world, consumers are interacting with businesses across a variety of channels, from websites and... read more

Article
05/31/2023

Over the past few weeks, Yext has hosted an AI webinar series and interviewed two healthcare leaders,  John Davey,... read more

Article
05/10/2023

Empower your patients to take back control of their healthcare decisions by providing digital experiences that reduce... read more

Article
04/14/2023

Thanks to the frictionless journey provided by the likes of Amazon and Google,  consumer and patient expectations... read more

Article
03/29/2023

It’s time for IT teams to break down the data silos and think outside the EMR box. Here’s why. Today, more... read more

Article
03/08/2023

As 2023 begins in earnest, the healthcare industry is facing a number of challenges and opportunities related to digital... read more

Article
01/30/2023

The more great reviews a patient finds when they search for your organization and providers, the more likely you will... read more

Article
12/09/2022

For a recent  Yext webinar , I had the opportunity to interview our new Head of Industry for Retail and eCommerce,... read more

Article
08/10/2022

More than  266 million Americans now shop online , indicating an increase of at least 30 million users since the... read more

Article
08/03/2022

Remember renting movies at Blockbuster? It used to be a field trip, right? Go out to dinner on a Friday or a Saturday... read more

Article
06/28/2022

79% of consumers believe that reviews are important in selecting care. As consumerism continues to take shape in healthcare,... read more

Article
06/08/2022

As Head of Industry for healthcare here at Yext, I’ve had the opportunity to speak with a number of healthcare organizations,... read more

Article
04/08/2022

When you visit a website, you’re looking for information. Sure, you might be there to purchase a product, but you’ll... read more

Article
03/21/2022

The pandemic has taught us that people now expect enhanced  digital experiences . After all, some of the most utilized... read more

Article
02/22/2022

A convenient navigation menu and well-thought-out user interface design are paramount when it comes to positive user experiences.... read more

Article
01/25/2022

This is a very strange time for all of us — especially in healthcare. But it is also a very interesting time, as... read more

Article
01/14/2022

“User experience” has become a trending topic, and for a good reason: the experience people have with your... read more

Article
09/10/2021

If you’re a marketer, maybe you can relate to the following situation. You’ve poured your heart and soul into... read more

Article
08/24/2021

Online reviews have emerged as one of the most important aspects of digital marketing and reputation management, across... read more

Article
08/03/2021

Quick: what’s changed in technology in the last twenty-five years? The (obvious) answer is: pretty much everything.... read more

Article
06/30/2021
Video
04/28/2021
Video
04/28/2021

Search marketing and SEO have been pretty synonymous since the first search engine launched more than two decades years... read more

Article
11/11/2020

As a growth marketer, one of the biggest pains of my job is branded paid search. Every day we have to compete and pay... read more

Article
10/28/2020

It happens billions of times a day. Consumers bounce off brand websites to Google because of a really bad site search... read more

Article
10/21/2020

The healthcare industry has been talking about the importance of digital transformation for years. But when the COVID-19... read more

Article
10/13/2020

You asked: “In a time of slashed budgets, what should I include in my martech stack to enhance my marketing efforts... read more

Article
10/02/2020

We recently wrote about the importance of having a website that is functional, not just well designed . If you’ve... read more

Article
09/08/2020

Back in February — a lifetime ago, when sports were still a thing — we published a post outlining how only... read more

Article
09/01/2020

Google is on the receiving end of an average   63,000 searches per second each day . That equates to some 3.8 million... read more

Article
08/25/2020

Unless you’re in the booming online grocery business ( here’s looking at you, Target and Walmart ), package... read more

Article
08/14/2020

Few people want to visit their doctors in the midst of a pandemic — the waiting room alone can pose a transmission... read more

Article
07/23/2020

Truly engaged customer advocates can be  a brand’s most influential marketing force . The best part? They don’t... read more

Article
07/09/2020

It doesn’t take a surfeit of smarts to recognize that most consumers will think twice before splurging on a designer... read more

Article
06/26/2020

In an article about how to advertise during a pandemic,   The Atlantic   reports   that consumers are... read more

Article
06/24/2020

Remember all the heartfelt ads from the early days of the pandemic? You know, the ones lauding heroic frontline workers... read more

Article
06/16/2020

When Bell Laboratories designed the “Audrey” system to recognize the numbers 1 to 10 when spoken by one (and... read more

Article
06/11/2020

The spread of COVID-19 has changed almost every facet of consumer life over the past few months. With store closures, supply... read more

Article
06/03/2020

When a late-night TV host made a joke based on a news article about an upcoming (and as it turned out nonexistent) toilet... read more

Article
06/01/2020

With Yext + Stericycle Power your COVID-19 communication strategy with Yext Answers at  no-cost for 90 days... read more

Article
04/16/2020

We all know we’re in the middle of a crisis right now. The spread of COVID-19 has thrust the world into a time of... read more

Article
04/09/2020

It’s hard to be prepared for moments like the one we are facing right now. Fear about the spread of the COVID-19... read more

Article
03/25/2020

Public concern about the COVID-19 coronavirus is at an all-time high. People are trying to understand the facts and educate... read more

Article
03/20/2020

As the response to COVID-19 coronavirus outbreak continues to escalate, the CDC has issued   new guidelines  ... read more

Article
03/20/2020

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced that it is offering for free its new site... read more

Article
03/19/2020

Artificial intelligence   is projected to contribute $15.7 trillion to the global economy   by 2030, a statistic... read more

Article
03/13/2019

It’s easy to see why building a strategy for   reputation management   matters: Your brand’s online... read more

Article
03/23/2019

Seeing business locations on a map may be visually appealing, but this feature can introduce many usability issues on mobile... read more

Article
03/03/2019

OhioHealth Perfects Practitioner Listings and Manages Events with Yext OhioHealth is a healthcare system spanning the... read more

Article
11/29/2018

BAYADA Home Health Care Partners with Yext to Innovate Local Engagement for Home Health Care Since 1975, BAYADA has been... read more

Article
11/29/2018

ENT and Allergy Associates Drives Appointment Conversions with Yext ENT and Allergy Associates is the largest ear,... read more

Article
11/29/2018

By Carrie Liken, Head of Industry, Healthcare | Yext At Yext, I frequently talk to health systems about patient acquisition... read more

Article
11/29/2018

Health Systems: Your Website is Not Your Digital Front Door Carrie Liken - Head of Industry, Healthcare | Yext ... read more

Article
11/29/2018

Steward Health Care Partners with Yext to Provide World-Class Care in the Communities Where Patients Live Results:... read more

Article
11/16/2018
Reviews

Submitted by a verified client from a health system on Wednesday, May 17, 2023


We have partnered with Yext for several years and the services have been fantastic, they really understand how to be seen found on the web and drive consumer awareness.  As an added bonus, Carrie Liken is a tremendous thought leader in the healthcare space and ensures that Yext's solutions are built for our industry.  I give the solutions an A+!  My only detraction is that the solutions are expensive and often al carte. Other than that, I recommend them highly.

    Overall Rating

  • Reputation Management
  • SEO/SEM
  • Social Media

I would include this vendor on my list

Submitted by a verified client from a health system on Monday, February 3, 2020


Yext ensures that our facility and physician data is correct everywhere it appears. We pride ourselves on our ability to attract top physicians. By ensuring their listings are accurate across all channels, we help physicians provide our patients with the best possible care.
    Overall Rating

  • Patient Engagement
  • Physician Directory & Transparency

This vendor would be at the top of my list

Submitted by a verified client from a health system on Thursday, January 30, 2020


Yext is helping us drive our key brand message of ‘Book Online, Anytime’ on to the digital ecosystem. We’re now receiving 15,000-20,000 online appointment requests per month. Yext helped drive more patients to our website, which in turn allowed us to convert more patients into appointments. The additional traffic, coupled with our own online booking platform, contributed to a year over year online appointment growth of greater than 200%.
    Overall Rating

  • Digital Marketing
  • Digital Strategy

This vendor would be at the top of my list

Submitted by a verified client from a health system on Tuesday, January 7, 2020


From working with high-level industry developments to tweaking the tiniest details of a search engine algorithm update, Yext is a true partner. Once we switched over to Yext, we were able to effectively manage both of the central components of our marketing strategy – local customer engagement and recruiting – into one centralized platform.
    Overall Rating

  • Digital Marketing
  • Digital Strategy
  • Local Marketing
  • Marketing Automation
  • Patient Engagement
  • Physician Directory & Transparency

This vendor would be at the top of my list

Submitted by a verified client from a health system on Wednesday, December 4, 2019


From day one, the people at Yext were absolutely fabulous--their responsiveness, their customer service, and the product itself. Once we were set up, we found the platform to be wonderfully user-friendly. Yext continues to innovate and push the envelope to provide an outstanding product with first-rate customer service.
    Overall Rating

  • Local Marketing
  • Marketing Automation
  • Physician Directory & Transparency

This vendor would be at the top of my list
Recent Reviews

5/5

We have partnered with Yext for several years and the services have been fantastic, the...read more


5/5
Yext ensures that our facility and physician data is correct everywhere it appears. We pri...read more

4.5/5
Yext is helping us drive our key brand message of ‘Book Online, Anytime’ on to the dig...read more

View All Reviews
Attending:

Details

Employees: 1001-10000
Min. Project Size: Any
35% Focused on Healthcare
35% of Yext's customers are in the healthcare industry
Service Focus

Digital Marketing accounts for 10% of their focus
- 2 Reviews
Local Marketing accounts for 10% of their focus
- 2 Reviews
Marketing accounts for 10% of their focus
Patient Engagement accounts for 10% of their focus
- 2 Reviews
Patient Experience accounts for 10% of their focus
Physician Directory & Transparency accounts for 10% of their focus
- 3 Reviews
Reputation Management accounts for 10% of their focus
- 1 Review
SEO/SEM accounts for 10% of their focus
- 1 Review
Social Media accounts for 10% of their focus
- 1 Review
Web Development accounts for 10% of their focus