Yext

Managed Services
New York New York 10010

Overall Rated 5/5 (4 Reviews)
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Yext powers brand verified answers everywhere consumers search. We are a patient experience platform that helps health systems manage their data to optimize for search and discoverability anywhere a patient is looking for healthcare.

Service Focus

Digital Marketing - 2 Reviews
Digital Strategy - 2 Reviews
Patient Engagement - 2 Reviews
Local Marketing - 2 Reviews
Marketing Automation - 2 Reviews
Physician Directory & Transparency - 3 Reviews

Healthcare Focus

35%

Recommended?


The way consumers engage with your brand is changing. Not only is the number of places people engage increasing, but the way they search is different. You may have noticed that when you search for things, you no longer get blue links. Increasingly, you get answers. As a result, people are being re-trained to ask for things. For example, we know that patients searching for healthcare often search in complex ways, such as: find me a primary care provider near me rated four stars and accepting cigna.

Today’s patient journey starts with a question, and consumers expect answers. And if you don’t answer the question, someone else will.

To succeed in this new era, you need to meet your patients at the moment of intent by giving them access to all the answers about your health system and your providers wherever they search. This leads to better patient experience, increased discoverability and patient acquisition and a more efficient media spend.

That’s where Yext comes in. Simply put, Yext helps you meet your patients at the moment of intent wherever they search with brand-verified answer

Contact Information

https://www.yext.com/industries/healthcare/

Headquarters
1 Madison Ave
5th Floor
New York, NY 10010


Healthcare Customers

Steward Health Care
Bayada Home Health Care
ENT and Allergy Associates
  • Managed Services
    501-1000 Employees
    Any Min. Project Size

    Serving:
    Providers
    Payors
    Pharma

    Yext Reviews

    Submitted by on Monday, February 3, 2020

    Yext ensures that our facility and physician data is correct everywhere it appears. We pride ourselves on our ability to attract top physicians. By ensuring their listings are accurate across all channels, we help physicians provide our patients with the best possible care.

      Overall Rating

    • Patient Engagement
    • Physician Directory & Transparency

    This vendor would be at the top of my list

    Submitted by a Health Systems - Large professional on Thursday, January 30, 2020

    Yext is helping us drive our key brand message of ‘Book Online, Anytime’ on to the digital ecosystem. We’re now receiving 15,000-20,000 online appointment requests per month. Yext helped drive more patients to our website, which in turn allowed us to convert more patients into appointments. The additional traffic, coupled with our own online booking platform, contributed to a year over year online appointment growth of greater than 200%.

      Overall Rating

    • Digital Marketing
    • Digital Strategy

    This vendor would be at the top of my list

    Yext's Reply

    Thanks for leaving us a review! We're so glad to hear that you're driving high-quality results using the Yext platform. Feel free to reach out to our support team if you have any further feedback!

    Submitted by a Health Systems - Large professional on Tuesday, January 7, 2020

    From working with high-level industry developments to tweaking the tiniest details of a search engine algorithm update, Yext is a true partner. Once we switched over to Yext, we were able to effectively manage both of the central components of our marketing strategy – local customer engagement and recruiting – into one centralized platform.

      Overall Rating

    • Digital Marketing
    • Digital Strategy
    • Local Marketing
    • Marketing Automation
    • Patient Engagement
    • Physician Directory & Transparency

    This vendor would be at the top of my list

    Submitted by a Health Systems - Small / Medium professional on Wednesday, December 4, 2019

    From day one, the people at Yext were absolutely fabulous--their responsiveness, their customer service, and the product itself. Once we were set up, we found the platform to be wonderfully user-friendly. Yext continues to innovate and push the envelope to provide an outstanding product with first-rate customer service.

      Overall Rating

    • Local Marketing
    • Marketing Automation
    • Physician Directory & Transparency

    This vendor would be at the top of my list

    Yext's Reply

    Thank you for taking the time to write us such a great review! We're glad to hear that our team was able to help support your setup with the product. We appreciate the feedback and hope to continue to deliver to your expectations.

    Do you know Yext? Write a Review Now »

    Yext Member Articles


    How Does Search Impact My Marketing Beyond SEO?

    Search marketing and SEO have been pretty synonymous since the first search engine launched more than two decades years...

    Posted By Yext on 11/11/2020

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    How We Took 34% of Our Own Branded Searches Back From Google

    As a growth marketer, one of the biggest pains of my job is branded paid search.Every day we have to compete and pay for...

    Posted By Yext on 10/28/2020

    Read More

    Take the BS out of Branded Search

    It happens billions of times a day.Consumers bounce off brand websites to Google because of a really bad site search experience....

    Posted By Yext on 10/21/2020

    Read More

    How Did Healthcare Make Digital Missteps During COVID - And What Do Organizations Need to Do Now?

    The healthcare industry has been talking about the importance of digital transformation for years. But when the COVID-19...

    Posted By Yext on 10/13/2020

    Read More

    What Do I Need in My Martech Stack?

    You asked:“In a time of slashed budgets, what should I include in my martech stack to enhance my marketing efforts...

    Posted By Yext on 10/02/2020

    Read More

    How to Redesign Your Website to Deliver Answers and Drive Conversions

    We recently wrote about the importance of having a website that is functional, not just well designed. If you’ve done...

    Posted By Yext on 09/08/2020

    Read More

    How Your Brand Can Avoid Common Site Search Failures

    Back in February — a lifetime ago, when sports were still a thing — we published a post outlining how only one...

    Posted By Yext on 09/01/2020

    Read More

    Losing the SEO Game for Your Brand’s Own Facts?

    Google is on the receiving end of an average 63,000 searches per second each day. That equates to some 3.8 million...

    Posted By Yext on 08/25/2020

    Read More

    How to Maximize Your Marketing Spend During Times of Uncertainty

    Unless you’re in the booming online grocery business (here’s looking at you, Target and Walmart), package delivery...

    Posted By Yext on 08/14/2020

    Read More

    What the Pandemic Has Taught Healthcare About a Great Patient Experience

    Few people want to visit their doctors in the midst of a pandemic — the waiting room alone can pose a transmission...

    Posted By Yext on 07/23/2020

    Read More

    Yext Videos


    Yext Knowledge Engine Thumbnail

    Yext Knowledge Engine

    Yext is defining a new category called Digital Knowledge Management (DKM), which helps businesses manage all of the public...

    Posted By Yext on 11/16/2018

    Watch Video

    From day one, the people at Yext were absolutely fabulous--their respo...
    From working with high-level industry developments to tweaking the tin...
    Yext is helping us drive our key brand message of ‘Book Online, Anyt...
    View All Reviews