Overall Rated 5.0/5
Our hospital and associated clinics/specialty departments (13 total, two new clinics coming soon) recently went through a rebrand, and we needed a new website. Although our prior site was only three years old, it looked dated and had multiple functionality issues, so we felt the need to work with a new company. I came across other health care websites that Coffey Communications had done, and after our first meeting with them, knew I wanted to work with them on this project. Their experience, level of expertise, and professionalism surpassed even what I already knew would be a good experience working with them. As someone who's managed multiple rebrands for large companies, I've managed numerous website projects from start to finish. I appreciate an uber-organized project and process and Coffey Communications was on top of everything. From every interaction to the flowmap platform to upload our content for them, was so impressive. Our new site is beautiful, easy to navigate, I've had multiple compliments from patients and staff. I wouldn't hesitate to work with Coffey Communications for future projects.
Submitted by Christina Voyles at Bitterroot Health on Thursday, December 9, 2021
See MoreOverall Rated 5.0/5
We have just finished producing a new website with Coffey. To say the process was seamless is a disservice to the term. We collaborated with the most amazingly professional team with which I have ever worked. We stayed on schedule, they listened to our needs and the final product is a beautiful representation of our organization. Four days in and I continue to receive many calls complimenting the upgraded site. Thank you!
Submitted by a verified client on Friday, November 19, 2021
See MoreOverall Rated 5.0/5
Coffey Communications has been great to work with. They made the transition from our previous web vendor to them extremely easy. They are quick and efficient and able to accommodate all requests we have. I love that I can chat with tech support as I'm working within in the CMS and get questions answered immediately. Everyone Coffey staff member we have come in contact with has been very professional, but also very friendly. I love working with them!
Submitted by Jessica King at SoutheastHEALTH on Thursday, September 16, 2021
See MoreOverall Rated 4.7/5
We partnered with GLC after an extensive RFP process for our member magazine. The GLC team made an impressive pitch and had the healthcare expertise we were in search of in a new content partner. Our partnership began with the Q4 2019 edition and we've not looked back! We have a new logo and online content hub and receive great feedback from our members in reader surveys.
Submitted by Faye Porter at HealthTrust on Tuesday, August 3, 2021
See MoreOverall Rated 5.0/5
GLC has helped us take our healthcare publication to the next level. They are not just a vendor, they are a partner and help us to create a better magazine. Their team of creative professionals helped us institute better processes, streamline our workflows, and think outside the box. We are so happy with our results and can't wait to see where we go next with GLC!
Submitted by a verified client on Monday, July 19, 2021
See MoreOverall Rated 5.0/5
Everyone on this team is an absolute delight to work with. They feel like a true extension of our team, taking on all projects (big and small) with positive energy and passion to do great work. We push each other to keep improving the content we are putting out there and I am incredibly grateful for the partnership. Although I am sure they have a number of competing priorities and clients, it always feels like our work comes first and gets full attention. An agency this great has been rare in my experience!
Submitted by a verified client on Monday, July 19, 2021
See MoreOverall Rated 5.0/5
I worked with Hero Digital's Manyunk (Philadelphia) office. I brought them in to help with a multi-hospital Drupal-based website group that had severe reliability issues. The backend team at Hero was able to quickly solve the problem and our reliability issues were eliminated.
After that, we started on a series of website redesign programs that all went exceedingly well. Each iteration was an improvement over the one before it as Hero helped us change our focus to usability and the patient experience.
Hero also continually improve our efforts with SEO and digital marketing. One of the things they did that I liked best is that they would teach members of my team how to do more in SEO and digital marketing. Then as members of my team were able to take over some functions, we were able to take the next step with Hero.
The team at Hero was very cooperative, capable and easy-to-work-with, and kept every project on track. I recommend them highly.
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
See MoreOverall Rated 5.0/5
Words cannot express how grateful I am to utilize Tidal Health as my go to marketing firm. They are professional, highly responsive, and provide an individualized approach to my practice beyond what I have come to expect from typical cookie cutter marketing firms. They above and beyond for me as a client, and would recommend them highly.
Submitted by Moustafa Mourad at MouradNYC on Friday, May 14, 2021
See MoreOverall Rated 3.0/5
I've worked with this group (although not in a healthcare setting). They were great at helping to design our site but the development end left a lot to be desired. It was also difficult to reach them before 10 am Central time, as they were on the West Coast.
Submitted by a verified client on Friday, April 23, 2021
See MoreOverall Rated 5.0/5
Slalom is a Salesforce implementation shop and really dynamic. They hire from former McKinsey, Deloitte, and other big-name consultancies, finding consultants who no longer want to travel every day, or put in constant 100-hour weeks. They kind of feel like Accenture, just how they carry themselves, they've got their own dynamic, not so stuck up like Deloitte or McKinsey. We love them at our healthcare system.
Submitted by a verified client on Tuesday, April 20, 2021
See MoreOverall Rated 5.0/5
We use WOW Marketing in the local Miami market. They're a homegrown company, and their leader, Jose Dans, is phenomenal. We created a program called 100 and Much More, which celebrates our members aged 100 or over. We did a video where a 100-year-old patient is surprised when he walks into the practice. There are balloons everywhere; there's cake, it's a real celebration for him. It was such a fantastic event. WOW created the campaign, the logo; they videotaped it, and they interviewed the gentleman. They did a phenomenal job.
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 5.0/5
I've worked with The Beryl Institute for many years, and my experience has been tremendous. They have a wealth of resources for me as a leader in customer experience, especially in human experience. The staff is amicable and helpful. One project I did with Beryl was with our independent provider organizations in Puerto Rico, and they were phenomenal at helping us do this pilot. We got some excellent data out of it, improved the experience, and increased retention using their assessment. I highly recommend them.
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 5.0/5
An excellent group to work with on service line campaigns and digital marketing. One of their strengths is in social media digital marketing. Whether it was Google Ads, Facebook campaigns or specific microsites, we were always impressed with the results and how they monitored and adjusted digital campaigns. They're good at listening to our experts and clearly communicating medical information to our targeted audiences. The Fantastical was also good at distilling raw data into easy-to-understand summaries for hospital executives who aren't experts on SEO, click-through rates et cetera. In short, The Fantastical was fantastic.
Submitted by a verified client on Thursday, March 4, 2021
See MoreOverall Rated 5.0/5
We partnered with Coffey Communications on both the content creation for our website, as well as the redesign of the site itself at the launch of a new health system brand. Coffey did a great job for us, and continues to provide key advice and assistance on daily and weekly projects. As a team they are responsive, proactive and collaborative, working closely with us on projects ranging from content optimization, reporting on how our site is performing in search specific to services and locations, and adding landing pages and sub-sites as requested. We are pleased with our ability to make changes in the CMS on our own, but also rely on the Coffey team to turn around edits and changes quickly, which they do. We can count on them to support our marketing team as we report on the website’s success internally, too. I highly recommend working with Coffey Communications.
Submitted by a verified client on Friday, August 14, 2020
See MoreOverall Rated 5.0/5
Coffey Communications has been our partner for over 5 years now. We have a great working relationship with them, and they are always available, knowledgeable and helpful. They have assisted us in bringing our website to the next level, and we would highly recommend them!
Submitted by Dana McCoy at CGH Medical Center on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
We have come to depend on their professionalism, responsiveness and commitment to producing excellent web/communication products and services. Of particular note is their expansive library of licensed web content through its health library. I continue to be impressed with the entire Coffey team and their commitment to the success of their clients.
Submitted by a verified client on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
I have worked with Coffey Communications for more than 12 years. As our efforts have grown and changed over the years, Coffey has been there with the innovative tools and customer support we needed to grow. Their implementation of Umbraco's Site Assist was a big game changer for us, allowing GRH the freedom and flexibility we wanted, with the support we needed. Some of the members of the team may have changed over the years, but the care and confidence they provide never waivers. During the challenges of COVID-19, Sherilee Coffey in particular was attentive to our challenges and worked through some hard decision with us. Flexible and adaptable to meet OUR needs, Coffey Communications is an integral part of our print and digital team. As a very small shop, we count on them. And they are always up to the task.
Submitted by Mardi Ford at Grande Ronde Hospital and Clinics on Thursday, August 6, 2020
See MoreAsk a Healthcare Lawyer: HIPAA Compliance for Healthcare Marketers
Your FAQs...Answered!