Overall Rated 5.0/5
I've had the good fortune to have worked with Rob from both the agency and provider/client perspectives, and have valued the comprehensive approach to evaluating, measuring and tracking brand equity through the BRANDengine lens. Rob's methodology goes beyond mere awareness and preference to truly understand the factors that impact "attraction" (acquisition) and "attachment" (loyalty/retention). Klein's data and findings help drive meaningful and relevant recommendations that impact experience, branding and service line marketing strategies. Highly recommend!
Submitted by Laila Waggoner at Core Health on Friday, September 23, 2022
See MoreOverall Rated 5.0/5
We've worked with K2MD on many projects in recent years and have found both their creative and their service to be truly exceptional. Their keen understanding of healthcare allows them to bring really relevant, valuable insights to their clients. And unlike most agencies, their copy is as elegant as their design - so rare! They enjoy most favored vendor status with our team!
Submitted by Rosemary Plorin at Lovell Communications on Tuesday, May 17, 2022
See MoreOverall Rated 5.0/5
I may have reviewed Writer Girl prior to this but I wanted update my comments based on recent work. Writer Girl is an extension of our team for all things content. It does not matter what the product, they produce first-rate content for any tactic. The variety of writers make them the first place we go to content support and you should too.
Submitted by Jean Hitchcock at Hitchcock Marketing & Communication on Wednesday, June 30, 2021
See MoreOverall Rated 5.0/5
AVIA Innovation are middlemen, representing digital health startups and marketing firms. Kind of like an advisory firm, we come to them with a problem, and they connect us with the right resources from their network. A good resource for any healthcare digital team.
Submitted by a verified client on Tuesday, April 20, 2021
See MoreOverall Rated 3.0/5
One of the first in the industry to offer this service with services that are now standard by other vendors. Our sales rep stretched the truth to put it mildly, so that was not welcome. Their pricing is by location, so our organization grew to the point that the service was overpriced for what we needed and we now use another vendor.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 5.0/5
I've worked with WriterGirl for 3+ years on several healthcare-related web content development projects and their whole team has been wonderful. They consistently produce high-quality, engaging, and relevant content that ranks high on Google SERP when searching for keywords related to adult medicine specialties. I'd highly recommend working with WriterGirl if you're seeking an experienced and approachable content strategy and writing firm, that's also woman-owned.
Submitted by a verified client on Monday, April 5, 2021
See MoreOverall Rated 4.5/5
Reputation.com enables us to aggregate reviews in a dashboard for easier management and to provide us with a more complete story about the patient experience, ensure that communication remains open and address concerns as quickly as possible. We love the ability to respond directly to our reviewers from within the platform. We rely heavily on Reputation.com Insights, and we’re leveraging the platform’s Business Listings module to manage all of our location listings and ensure all the data is correct and up to date. Reputation.com is a one-stop-shop for us. We can run our entire reputation management program right from within its dashboard.
Submitted by a verified client on Tuesday, February 18, 2020
See MoreOverall Rated 4.7/5
Our brand is stronger than ever as a result of the increased engagement we've had with our real patient stories.
Submitted by a verified client on Wednesday, February 5, 2020
See MoreOverall Rated 5.0/5
"Carol’s wealth of experience is evident. She readily assesses issues and works with the team to develop well-structured and practical improvement plans. She has a tremendous ability to engage people at all organizational levels and quickly gain their trust and respect. Carol is extremely professional, and I find working with her very enjoyable."
Submitted by a verified client on Thursday, January 30, 2020
See MoreOverall Rated 4.0/5
Blue Heron works with our organization where it is now, while constantly keeping in mind where we want to go and appropriately challenging us to move forward in new ways. They have enabled us to be more focused and disciplined in advancing our mission and strategy and in engaging people in ways that appropriately increase autonomy and accountability and lead to substantive outcomes.
Submitted by a verified client on Monday, January 6, 2020
See MoreOverall Rated 4.0/5
AVIA helps forward-thinking health providers identify and act as a group to solve key problems and identify opportunities in which technology may be a solution. AVIA’s approach drives innovation in the health system and creates a healthy commercial environment for early-stage companies.
Submitted by a verified client on Sunday, January 5, 2020
See MoreOverall Rated 4.3/5
We selected Palantir to redesign our main website which included incorporating eight microsites. They brought best practices to the table, provided valuable insights, understood our requirements, and took us step by step through their process, presenting options, making recommendations, and listening conscientiously to our needs.
Submitted by a verified client on Thursday, December 12, 2019
See MoreOverall Rated 3.5/5
Hootsuite is our platform of choice for managing and tracking our social media accounts. We find Hootsuite easy to understand and to use for picking up on all sorts of chatter. Team members who didn't have any experience with a social media management platform were able to get onboard quickly and easily. However, Hootsuite did not use some of the industry-specific data sources such as Healthgrades and Vitals so not all our needs for reputation monitoring were met.
Submitted by a verified client on Thursday, December 12, 2019
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