Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on.
We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. .
As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S.
At the 2024 Healthcare Marketing & Physician Strategies (HMPS) Summit, Loyal’s Director of AI, Matt Cohen, and... read more
In the health system market, the term “digital transformation” is a hot topic. The use of digital technology... read more
There’s a lot of value to reap from personalized, flexible chatbots that learn as they converse with your consumers... read more
Leaders at one of the most advanced health systems in the world recognized one critical, but often overlooked, factor that... read more
Up until March, COVID-19 was a news story that did not impact us here in the United States. Then the state of Washington,... read more
Chatbots: the name itself conveys the idea they’re only useful for one thing - chatting. However, that is far from... read more
In a relay race, one of the most important moments takes place when the two runners exchange the baton. If the handoff... read more
I’ve spent a lot of time on the road recently meeting with our clients at IU Health , N orthwestern... read more
When it comes to digital experience, two things that healthcare consumers want are convenience and access - especially... read more
Voice is big and getting bigger. In 2018, 58% of consumers used voice search to find local business information, according... read more
What do visitors to your website really want? That’s the million dollar question — but until recently, we haven’t... read more
Today’s patients are no longer just patients. They are increasingly savvy consumers of healthcare. As they shop around... read more
Artificial intelligence (aka AI) is a term that gets bandied about a lot these days. Yet while AI is a hot buzzword in... read more
Submitted by a verified client from a health system
We worked with Loyal for years and they were an exceptional partner. Innovating along side our internal team, proactively providing insights and evolving the products with our input. In a new feature at the time, we created an intake flow for a single service line that paid for the entire cost of working with Loyal. The team is exceptional, the product is exceptional. I can't recommend them more highly.
Submitted by Matt Gove at Piedmont Healthcare
Submitted by a verified client from a health system
Submitted by a verified client from a health system
.png)
