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Review of Loyal

Submitted Elizabeth on Thursday, Feb 06, 2020

The convenience of chat is all over the world right now. Being the first leaders in healthcare to use Loyal's AI-driven chat for billing sets us apart from other healthcare organizations.

  • Overall Rating

  • AI/Chatbot
  • Patient Experience
  • Physician Directory & Transparency

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Guide, Loyal's AI-driven chatbot, allows us to see the questions our patients ask in real-time and to make quick adjustments. This functionality has been a game-changer.

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We have been partners with Loyal since 2015 and I love how they innovate and develop products so quickly. Using Guide has already opened our eyes to new consumer experience opportunities and I know the day is coming when websites are just one big chat.

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