Overall Rated 5.0/5
We worked with Loyal for years and they were an exceptional partner. Innovating along side our internal team, proactively providing insights and evolving the products with our input. In a new feature at the time, we created an intake flow for a single service line that paid for the entire cost of working with Loyal. The team is exceptional, the product is exceptional. I can't recommend them more highly.
Submitted by a verified client from a health system on Wednesday, May 17, 2023
See MoreOverall Rated 5.0/5
Disclosure: My podcast, DataPoint is on the Touch Point Media Network, but has been on hiatus since October 21. As a podcaster, I can vouch for the fact that the network provides truly exceptional support for the podcasts on the network, from production to promotion. I also believe that it provides outstanding value and service to its sponsors, who can leverage the network to reach a really tough audience: Healthcare executives.
Submitted by Greg Matthews at HealthQuant on Friday, February 25, 2022
See MoreOverall Rated 5.0/5
We needed consultation and design resources to improve our website user experience. The project focused on all search experiences, including global, physician, and location searches. Modea was hired to conduct research and design work on a new UX. All of the designs they provided had very positive feedback from not only our team, but also from people outside of our team. The people at Modea are exceptionally bright and considerate. They worked closely with us and were quite meticulous in their planning. They were also willing to try new things and had a humble demeanor, which I admire because there is always something new to learn. Chris and his team seem to be quite enthusiastic and motivated.
Submitted by a verified client on Tuesday, September 28, 2021
See MoreOverall Rated 5.0/5
We used NRCHealth for patient reviews and transparency. We do a deep dive into vendor selection, and this one is top-notch for service and technology. Also, transparency administration by marketing is a breeze due to the simple system they have set up. The SEO benefits for physicians are tremendous.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 2.0/5
Kept making technology promises to our academic medical center regarding the transparency solution but didn't deliver. We ended up moving our patient experience surveys to have the best technology solution for ratings. And they lawyered up when we were at the end of our contract, so strongarm tactics ensured they lost a client. Would not recommend.
Submitted by a verified client on Sunday, April 11, 2021
See MoreOverall Rated 5.0/5
My experience with Jarrard Phillips Cate & Hancock has been phenomenal. I've worked with them for about two years now, and they were instrumental in creating my strategy for our Office of Human Experience department at InnovaCare. They're going to roll up their sleeves, get in there with you, understand your business, and then help you create the strategy and follow through with the execution. Because of their work, other colleagues within my industry have also reached out to them for assistance
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 4.7/5
“Odoro’s self-scheduling solution was able to accommodate our complex scheduling rules so that we could offer appointments appropriately and easily for our patients while maintaining a medical home focus.”
Submitted by a verified client on Monday, June 10, 2019
See MoreOverall Rated 4.5/5
Many providers were worried that appointments would be scheduled inappropriately, however, we were able to put together rules and logic to prevent this. Overall both patients and providers have been very happy with improved access while making sure appointments are scheduled correctly.
Submitted by a verified client on Sunday, June 2, 2019
See MoreOverall Rated 5.0/5
We have been partners with Loyal since 2015 and I love how they innovate and develop products so quickly. Using Guide has already opened our eyes to new consumer experience opportunities and I know the day is coming when websites are just one big chat.
Submitted by Matt Gove at Piedmont Healthcare on Thursday, May 16, 2019
See MoreAsk a Healthcare Lawyer: HIPAA Compliance for Healthcare Marketers
Your FAQs...Answered!