Overall Rated 5.0/5
Graphcom's signage has really impressed us. The Cancer Center team has been buzzing with compliments on how much our leadership and doctors appreciate the donor signage. It was a substantial project, but the results are fantastic! The aesthetics are sharp and clean.
Submitted by a verified client from a health system on Tuesday, October 10, 2023
See MoreOverall Rated 5.0/5
Coffey Communications has been our Print Publication vendor for several years. We absolutely love their work, so they made the shortlist during our website re-design vendor selection process and were eventually chosen as our new vendor to re-design our website and team member portal. From the very beginning stages of planning, throughout implementation and launch, they were professional, creative, reliable, available, and absolutely fantastic to work with. I've spearheaded two full website/team member portal redesigns in my career with the Health System and countless technology implementations, and by far, this redesign with Coffey Communications was the smoothest and most efficient major project working with a vendor that I've ever experienced. We were given a very strict timeline per our leadership team to complete the project in six months, and Coffey Communications delivered. I was consistently impressed through every stage of the process: they were organized while planning, thorough in their content and analytics audits, thoughtful in their designs, and knowledgeable in their copywriting and SEO. I couldn't have been more pleased with their attention to detail, drive, focus, and commitment to making this project a success. The only hiccup (minor) in the entire project was working with our Information Systems (IS) department. Coffey performed an integration with our Active Directory for the team member portal logins, a connection that we never had before. As launch day approached, additional coding was needed to secure the connection (a requirement given to Coffey by our IS team) and it required an extra day of work before launch. Literally, one day. I've participated in projects where hiccups in coding delayed projects for months, but Coffey's open communication and assurances were backed up by skillful action. I couldn't be more impressed. Their CMS is user-friendly. Their support team is fast and reliable. And their dedication to ADA compliance is impressive. I'm thrilled to continue our relationship with them in both the print publication and the website, and my entire team looks forward to many more years of enjoying their stellar service.
Submitted by Melody Bradley at Southeast Georgia Health System on Wednesday, June 14, 2023
See MoreOverall Rated 5.0/5
Great mission driven leadership team. Quasi-charity as I understand it, with very reasonable pricing. Super flexible and easy to work with. Highly recommend.
Submitted by a verified client from a health system on Wednesday, May 17, 2023
See MoreOverall Rated 5.0/5
I've had the good fortune to have worked with Rob from both the agency and provider/client perspectives, and have valued the comprehensive approach to evaluating, measuring and tracking brand equity through the BRANDengine lens. Rob's methodology goes beyond mere awareness and preference to truly understand the factors that impact "attraction" (acquisition) and "attachment" (loyalty/retention). Klein's data and findings help drive meaningful and relevant recommendations that impact experience, branding and service line marketing strategies. Highly recommend!
Submitted by Laila Waggoner at Core Health on Friday, September 23, 2022
See MoreOverall Rated 5.0/5
Social Driver relaunched our patient-facing website at the American Academy of Physicians in 2017. They continue to manage ongoing development of the site. They upgraded the functionality to be appealing and searchable for patients and caregivers. They spurred us to add interactive elements, such as polls and surveys, and worked to help us integrate video, as well. They listened carefully to our needs and were responsive to our processes while offering thought leadership and best practices.
Submitted by Maria Arnone at American Academy of Family Physicians on Monday, February 28, 2022
See MoreOverall Rated 5.0/5
Disclosure: My podcast, DataPoint is on the Touch Point Media Network, but has been on hiatus since October 21. As a podcaster, I can vouch for the fact that the network provides truly exceptional support for the podcasts on the network, from production to promotion. I also believe that it provides outstanding value and service to its sponsors, who can leverage the network to reach a really tough audience: Healthcare executives.
Submitted by Greg Matthews at HealthQuant on Friday, February 25, 2022
See MoreOverall Rated 5.0/5
We've worked with SPM for almost 10 years, and it's been a good relationship from the start. Before they came in, our marketing efforts were far too tactical and reactionary. One of the most important things SPM did was move us to an always-on strategy. One of their critical strengths is their deep experience with the healthcare vertical, especially the various needs of the healthcare consumer. From awareness through to point of decision, they understand our audience.
Marketing Strategy - SPM provides deep expertise in the healthcare consumer and they don't take any shortcuts. They regularly interview our key executive stakeholders to inform our brand direction and then synthesize findings into an overall strategy. Then move forward from there.
They bring an excellent ability to talk to and manage clinical and administrative leadership. It's so valuable to have a partner who knows how to navigate strong opinions and sometimes differing points of view. From the boardroom to clinical leadership, their ability to understand the healthcare landscape internally is key.
We use SPM for all strategic planning, campaign development, and traditional media planning/buying. In addition, they collaborate with our internal teams and other agency partners to bring integrated ideas and recommendations forward.
SPM gets our highest recommendation.
Submitted by a verified client on Thursday, May 6, 2021
See MoreOverall Rated 5.0/5
My experience with Jarrard Phillips Cate & Hancock has been phenomenal. I've worked with them for about two years now, and they were instrumental in creating my strategy for our Office of Human Experience department at InnovaCare. They're going to roll up their sleeves, get in there with you, understand your business, and then help you create the strategy and follow through with the execution. Because of their work, other colleagues within my industry have also reached out to them for assistance
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 4.7/5
Barnes Health has taken the marketing of our regional medical centers to an amazing new level. The quality outcomes and service they have provided Pikeville Medical Center is unprecedented. It’s not just about designing pretty ads with Barnes. They produce a highly competitive and strategic marketing initiative that effectively positions us as a growing regional hospital system serving eastern Kentucky and parts of Tennessee, Virginia, and West Virginia.
Submitted by a verified client on Tuesday, January 12, 2021
See MoreOverall Rated 5.0/5
Sherliee and the team at Coffey Communications have been nothing short of stellar. I chose Coffey for a complete website redesign and launch (it was a big job). They exceeded my expectations throughout the process. We had a couple of bumps in the road but Sherilee and her team were so incredibly organized and attentive in making everything great, I never worried the site wouldn't be as I and my leadership team wanted it. We launched in January 2020 and there has been no reduction in customer service. I highly recommend this company for a website launch and/or total overhaul.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
We have the pleasure of working with Wainscot on our community magazine, and decided to use them for a book celebrating Clara Maass Medical Center’s 150th anniversary. Wainscot was able to pull together information from many different sources, and organize everything including chapter ideas, interviews, writing, reviews, design and production. When I received the printed book, I had just one word: WOW! The book makes our hospital look really good, the senior leadership team loves it, and we could not be happier with our experience.
Submitted by a verified client on Wednesday, July 15, 2020
See MoreOverall Rated 4.8/5
We hired Jeff and his team at Bendigo to help the our Foundation transform our fundraising partnerships. As the Agency of Record, Bendigo helped us create a custom website and took a leadership role with the many agencies, media partners, sponsors and partners who helped make the program a success. We raised more than $1,000,000 for the campaign in our first four months.
Submitted by a verified client on Monday, February 3, 2020
See MoreOverall Rated 4.7/5
Barnes Health produced an amazing marketing campaign of national quality for our association. Their body of work, strategy, and counsel helped our organization significantly enhance our brand awareness nationally. Barnes Health is simply the best when it comes to marketing healthcare.
Submitted by a verified client on Monday, February 3, 2020
See MoreOverall Rated 5.0/5
"Carol’s wealth of experience is evident. She readily assesses issues and works with the team to develop well-structured and practical improvement plans. She has a tremendous ability to engage people at all organizational levels and quickly gain their trust and respect. Carol is extremely professional, and I find working with her very enjoyable."
Submitted by a verified client on Thursday, January 30, 2020
See MoreOverall Rated 5.0/5
We made the right call trusting Bendigo with the task of leading the rebrand of our Medical Center and its growing Health Network. We needed new brand positioning to personalize and amplify our accomplishments. Bendigo moved their practice “in-house” where they assembled and led the strategic and creative teams and crystallized the vision for the new identity. They united our executive team, board members, physicians, outside agencies and business partners and delivered a bold and game-changing rebrand that put our organization on a path for unprecedented growth and brand leadership.
Submitted by a verified client on Thursday, January 30, 2020
See MoreOverall Rated 4.7/5
Barnes Health’s creative approach has set us ahead of our competition and helped us maintain our organizational uniqueness and fulfill our mission. Our strong partnership with Barnes Health over the past 15 years speaks for itself.
Submitted by a verified client on Thursday, January 30, 2020
See MoreOverall Rated 4.0/5
Blue Heron works with our organization where it is now, while constantly keeping in mind where we want to go and appropriately challenging us to move forward in new ways. They have enabled us to be more focused and disciplined in advancing our mission and strategy and in engaging people in ways that appropriately increase autonomy and accountability and lead to substantive outcomes.
Submitted by a verified client on Monday, January 6, 2020
See MoreOverall Rated 4.7/5
Barnes Health is doing an outstanding job with the marketing of our hospital. The quality of their work along with their client service is amazing. As a result of working with Barnes Health, we've increased patient revenue and expanded our brand throughout the region we serve. I just can’t say enough good things about this team of healthcare marketing experts.
Submitted by a verified client on Sunday, January 5, 2020
See MoreOverall Rated 4.5/5
I have worked with Kris on two separate occasions and would hire her again without hesitation. She is a consummate professional who delivered an exceptional product. I highly recommend Kris—she will get the job done.
Submitted by a verified client on Sunday, January 5, 2020
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