Overall Rated 3.5/5
We’re neutral on Sitecore. The software is an industry leader, but what really matters is your development partner. Once the sale is done, Sitecore is out of the picture, and your development team will handle everything. Keep that in mind.
Submitted by a verified client on Tuesday, April 20, 2021
See MoreOverall Rated 3.0/5
One of the first in the industry to offer this service with services that are now standard by other vendors. Our sales rep stretched the truth to put it mildly, so that was not welcome. Their pricing is by location, so our organization grew to the point that the service was overpriced for what we needed and we now use another vendor.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 2.0/5
Kept making technology promises to our academic medical center regarding the transparency solution but didn't deliver. We ended up moving our patient experience surveys to have the best technology solution for ratings. And they lawyered up when we were at the end of our contract, so strongarm tactics ensured they lost a client. Would not recommend.
Submitted by a verified client on Sunday, April 11, 2021
See MoreOverall Rated 5.0/5
I've worked with WriterGirl for 3+ years on several healthcare-related web content development projects and their whole team has been wonderful. They consistently produce high-quality, engaging, and relevant content that ranks high on Google SERP when searching for keywords related to adult medicine specialties. I'd highly recommend working with WriterGirl if you're seeking an experienced and approachable content strategy and writing firm, that's also woman-owned.
Submitted by a verified client on Monday, April 5, 2021
See MoreOverall Rated 5.0/5
I worked with Centretek to build an online provider directory, which went on to win an award. I was really impressed with how they took all of the data from our sources and designed the most user-friendly, clean, mobile-centric provider directory I've ever seen. I also worked with them to move our hosting to a more secure platform, which went flawlessly.
Submitted by a verified client on Friday, April 2, 2021
See MoreOverall Rated 5.0/5
My experience with Jarrard Phillips Cate & Hancock has been phenomenal. I've worked with them for about two years now, and they were instrumental in creating my strategy for our Office of Human Experience department at InnovaCare. They're going to roll up their sleeves, get in there with you, understand your business, and then help you create the strategy and follow through with the execution. Because of their work, other colleagues within my industry have also reached out to them for assistance
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 5.0/5
An excellent group to work with on service line campaigns and digital marketing. One of their strengths is in social media digital marketing. Whether it was Google Ads, Facebook campaigns or specific microsites, we were always impressed with the results and how they monitored and adjusted digital campaigns. They're good at listening to our experts and clearly communicating medical information to our targeted audiences. The Fantastical was also good at distilling raw data into easy-to-understand summaries for hospital executives who aren't experts on SEO, click-through rates et cetera. In short, The Fantastical was fantastic.
Submitted by a verified client on Thursday, March 4, 2021
See MoreOverall Rated 5.0/5
We've worked with Jane Winsor over the past 15 years on both small-scale projects such as internal employee communications to service line ad campaigns to producing TV ads. Jane is a very talented individual and a great listener, which is vital for a healthcare marketing person. She immerses herself in an organization and really gets to know them before developing the creative aspects of a campaign. Jane also has a large network of other professionals who are equally talented. She was able to add a video production company to augment her offerings as an art director on all aspects of an ad campaign.
Submitted by a verified client on Thursday, March 4, 2021
See MoreOverall Rated 5.0/5
Stephanie and the team she brought were fantastic! They essentially functioned as an extension of our internal team, quickly grasping our objectives and proposing effective, attractive solutions. It was wonderful to work with someone who understands the health care system so well that we could focus on the goals of the project and execution and not have to spend time educating an outside consultant. Plus, not only is Stephanie smart, knowledgeable and creative, she is also fun and easy to work with, truly listening to understand our needs and then working within our budget to find an effective solution.
Submitted by a verified client on Wednesday, September 16, 2020
See MoreOverall Rated 5.0/5
The Video Edge team has produced countless videos for us and I can always trust that they will handle the most complex medical issues and patient stories with great skill and sensitivity. They bring creativity and professionalism to all their work and require no hand-holding.
Submitted by a verified client on Tuesday, January 12, 2021
See MoreOverall Rated 5.0/5
We partnered with Coffey Communications on both the content creation for our website, as well as the redesign of the site itself at the launch of a new health system brand. Coffey did a great job for us, and continues to provide key advice and assistance on daily and weekly projects. As a team they are responsive, proactive and collaborative, working closely with us on projects ranging from content optimization, reporting on how our site is performing in search specific to services and locations, and adding landing pages and sub-sites as requested. We are pleased with our ability to make changes in the CMS on our own, but also rely on the Coffey team to turn around edits and changes quickly, which they do. We can count on them to support our marketing team as we report on the website’s success internally, too. I highly recommend working with Coffey Communications.
Submitted by a verified client on Friday, August 14, 2020
See MoreOverall Rated 5.0/5
Coffey Communications has been our partner for over 5 years now. We have a great working relationship with them, and they are always available, knowledgeable and helpful. They have assisted us in bringing our website to the next level, and we would highly recommend them!
Submitted by Dana McCoy at CGH Medical Center on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
We have come to depend on their professionalism, responsiveness and commitment to producing excellent web/communication products and services. Of particular note is their expansive library of licensed web content through its health library. I continue to be impressed with the entire Coffey team and their commitment to the success of their clients.
Submitted by a verified client on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
I have worked with Coffey Communications for more than 12 years. As our efforts have grown and changed over the years, Coffey has been there with the innovative tools and customer support we needed to grow. Their implementation of Umbraco's Site Assist was a big game changer for us, allowing GRH the freedom and flexibility we wanted, with the support we needed. Some of the members of the team may have changed over the years, but the care and confidence they provide never waivers. During the challenges of COVID-19, Sherilee Coffey in particular was attentive to our challenges and worked through some hard decision with us. Flexible and adaptable to meet OUR needs, Coffey Communications is an integral part of our print and digital team. As a very small shop, we count on them. And they are always up to the task.
Submitted by Mardi Ford at Grande Ronde Hospital and Clinics on Thursday, August 6, 2020
See MoreOverall Rated 5.0/5
Sherliee and the team at Coffey Communications have been nothing short of stellar. I chose Coffey for a complete website redesign and launch (it was a big job). They exceeded my expectations throughout the process. We had a couple of bumps in the road but Sherilee and her team were so incredibly organized and attentive in making everything great, I never worried the site wouldn't be as I and my leadership team wanted it. We launched in January 2020 and there has been no reduction in customer service. I highly recommend this company for a website launch and/or total overhaul.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
Coffey Communications was our vendor of choice to redesign our website in 2018, and they exceeded our expectations in getting the site built with a short deadline for go-live. Their content management system is intuitive to use and built specifically for the healthcare industry, and we’re able to make most of the changes needed on a daily basis within our team. The support staff is very responsive in answering questions, advising and making additional, more complex, website changes, too. One item that was really important to us in the redesign process was having the ability to add mini-sites for physicians and clinics, and Coffey developed an easy-to-use custom template that we can build out and deploy with little assistance from them. We really enjoy working with Coffey and recommend them for your website needs.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
I'm happy to endorse Coffey Communications as a web development company. I've actually had the pleasure to work with Coffey with two different hospital systems. Both times the team at Coffey has made the experience positive, seamless and exceptionally well coordinated. Despite the size and complicated process of combining multi websites into one site (and despite Covid and working from home for many of our experts), this project was completed on-time and on-budget! The web developers, content writers and project coordinator we fantastic and easy with which to work. Our content writing team demonstrated great patience and expertise when dealing with all levels of contributors on our team. Next time I'm in the market for a web developer I"ll call on Coffey. A final note, the back end of the system is very workable for my team and we can make changes efficiently and quickly. The modules are easy to maneuver and very adaptable.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
I use Coffey Communications for our website, Facebook postings and our printed public newsletter. I give Coffey an A+ on all fronts. Just one of the reasons being is their level of customer service. They are, hands down, the best customer-service provider of all the organizations I deal with. They take their role of responding to my requests very seriously. I am very proud of our website and our printed publication. They both appear so professional--yet because of Coffey’s CMS and content libraries, that appearance is not dependent on my expertise in my one-person shop. As I have told others, "Coffey Communications makes me look good--to my CEO, our Board of Commissioners and the public at large." Coffey is one of my most important tools in my marketing toolbox.
Submitted by Diane Markham at Arbor Health on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
We have the pleasure of working with Wainscot on our community magazine, and decided to use them for a book celebrating Clara Maass Medical Center’s 150th anniversary. Wainscot was able to pull together information from many different sources, and organize everything including chapter ideas, interviews, writing, reviews, design and production. When I received the printed book, I had just one word: WOW! The book makes our hospital look really good, the senior leadership team loves it, and we could not be happier with our experience.
Submitted by a verified client on Wednesday, July 15, 2020
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