Overall Rated 5.0/5
GLC has helped us take our healthcare publication to the next level. They are not just a vendor, they are a partner and help us to create a better magazine. Their team of creative professionals helped us institute better processes, streamline our workflows, and think outside the box. We are so happy with our results and can't wait to see where we go next with GLC!
Submitted by a verified client on Monday, July 19, 2021
See MoreOverall Rated 5.0/5
Everyone on this team is an absolute delight to work with. They feel like a true extension of our team, taking on all projects (big and small) with positive energy and passion to do great work. We push each other to keep improving the content we are putting out there and I am incredibly grateful for the partnership. Although I am sure they have a number of competing priorities and clients, it always feels like our work comes first and gets full attention. An agency this great has been rare in my experience!
Submitted by a verified client on Monday, July 19, 2021
See MoreOverall Rated 5.0/5
I may have reviewed Writer Girl prior to this but I wanted update my comments based on recent work. Writer Girl is an extension of our team for all things content. It does not matter what the product, they produce first-rate content for any tactic. The variety of writers make them the first place we go to content support and you should too.
Submitted by Jean Hitchcock at Hitchcock Marketing & Communication on Wednesday, June 30, 2021
See MoreOverall Rated 5.0/5
I worked with Hero Digital's Manyunk (Philadelphia) office. I brought them in to help with a multi-hospital Drupal-based website group that had severe reliability issues. The backend team at Hero was able to quickly solve the problem and our reliability issues were eliminated.
After that, we started on a series of website redesign programs that all went exceedingly well. Each iteration was an improvement over the one before it as Hero helped us change our focus to usability and the patient experience.
Hero also continually improve our efforts with SEO and digital marketing. One of the things they did that I liked best is that they would teach members of my team how to do more in SEO and digital marketing. Then as members of my team were able to take over some functions, we were able to take the next step with Hero.
The team at Hero was very cooperative, capable and easy-to-work-with, and kept every project on track. I recommend them highly.
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
See MoreOverall Rated 5.0/5
We've worked with SPM for almost 10 years, and it's been a good relationship from the start. Before they came in, our marketing efforts were far too tactical and reactionary. One of the most important things SPM did was move us to an always-on strategy. One of their critical strengths is their deep experience with the healthcare vertical, especially the various needs of the healthcare consumer. From awareness through to point of decision, they understand our audience.
Marketing Strategy - SPM provides deep expertise in the healthcare consumer and they don't take any shortcuts. They regularly interview our key executive stakeholders to inform our brand direction and then synthesize findings into an overall strategy. Then move forward from there.
They bring an excellent ability to talk to and manage clinical and administrative leadership. It's so valuable to have a partner who knows how to navigate strong opinions and sometimes differing points of view. From the boardroom to clinical leadership, their ability to understand the healthcare landscape internally is key.
We use SPM for all strategic planning, campaign development, and traditional media planning/buying. In addition, they collaborate with our internal teams and other agency partners to bring integrated ideas and recommendations forward.
SPM gets our highest recommendation.
Submitted by a verified client on Thursday, May 6, 2021
See MoreOverall Rated 3.0/5
I've worked with this group (although not in a healthcare setting). They were great at helping to design our site but the development end left a lot to be desired. It was also difficult to reach them before 10 am Central time, as they were on the West Coast.
Submitted by a verified client on Friday, April 23, 2021
See MoreOverall Rated 5.0/5
We used NRCHealth for patient reviews and transparency. We do a deep dive into vendor selection, and this one is top-notch for service and technology. Also, transparency administration by marketing is a breeze due to the simple system they have set up. The SEO benefits for physicians are tremendous.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 5.0/5
I've worked with WriterGirl for 3+ years on several healthcare-related web content development projects and their whole team has been wonderful. They consistently produce high-quality, engaging, and relevant content that ranks high on Google SERP when searching for keywords related to adult medicine specialties. I'd highly recommend working with WriterGirl if you're seeking an experienced and approachable content strategy and writing firm, that's also woman-owned.
Submitted by a verified client on Monday, April 5, 2021
See MoreOverall Rated 5.0/5
We partnered with Coffey Communications on both the content creation for our website, as well as the redesign of the site itself at the launch of a new health system brand. Coffey did a great job for us, and continues to provide key advice and assistance on daily and weekly projects. As a team they are responsive, proactive and collaborative, working closely with us on projects ranging from content optimization, reporting on how our site is performing in search specific to services and locations, and adding landing pages and sub-sites as requested. We are pleased with our ability to make changes in the CMS on our own, but also rely on the Coffey team to turn around edits and changes quickly, which they do. We can count on them to support our marketing team as we report on the website’s success internally, too. I highly recommend working with Coffey Communications.
Submitted by a verified client on Friday, August 14, 2020
See MoreOverall Rated 5.0/5
Coffey Communications has been our partner for over 5 years now. We have a great working relationship with them, and they are always available, knowledgeable and helpful. They have assisted us in bringing our website to the next level, and we would highly recommend them!
Submitted by Dana McCoy at CGH Medical Center on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
We have come to depend on their professionalism, responsiveness and commitment to producing excellent web/communication products and services. Of particular note is their expansive library of licensed web content through its health library. I continue to be impressed with the entire Coffey team and their commitment to the success of their clients.
Submitted by a verified client on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
I have worked with Coffey Communications for more than 12 years. As our efforts have grown and changed over the years, Coffey has been there with the innovative tools and customer support we needed to grow. Their implementation of Umbraco's Site Assist was a big game changer for us, allowing GRH the freedom and flexibility we wanted, with the support we needed. Some of the members of the team may have changed over the years, but the care and confidence they provide never waivers. During the challenges of COVID-19, Sherilee Coffey in particular was attentive to our challenges and worked through some hard decision with us. Flexible and adaptable to meet OUR needs, Coffey Communications is an integral part of our print and digital team. As a very small shop, we count on them. And they are always up to the task.
Submitted by Mardi Ford at Grande Ronde Hospital and Clinics on Thursday, August 6, 2020
See MoreOverall Rated 5.0/5
Sherliee and the team at Coffey Communications have been nothing short of stellar. I chose Coffey for a complete website redesign and launch (it was a big job). They exceeded my expectations throughout the process. We had a couple of bumps in the road but Sherilee and her team were so incredibly organized and attentive in making everything great, I never worried the site wouldn't be as I and my leadership team wanted it. We launched in January 2020 and there has been no reduction in customer service. I highly recommend this company for a website launch and/or total overhaul.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
Coffey Communications was our vendor of choice to redesign our website in 2018, and they exceeded our expectations in getting the site built with a short deadline for go-live. Their content management system is intuitive to use and built specifically for the healthcare industry, and we’re able to make most of the changes needed on a daily basis within our team. The support staff is very responsive in answering questions, advising and making additional, more complex, website changes, too. One item that was really important to us in the redesign process was having the ability to add mini-sites for physicians and clinics, and Coffey developed an easy-to-use custom template that we can build out and deploy with little assistance from them. We really enjoy working with Coffey and recommend them for your website needs.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
I'm happy to endorse Coffey Communications as a web development company. I've actually had the pleasure to work with Coffey with two different hospital systems. Both times the team at Coffey has made the experience positive, seamless and exceptionally well coordinated. Despite the size and complicated process of combining multi websites into one site (and despite Covid and working from home for many of our experts), this project was completed on-time and on-budget! The web developers, content writers and project coordinator we fantastic and easy with which to work. Our content writing team demonstrated great patience and expertise when dealing with all levels of contributors on our team. Next time I'm in the market for a web developer I"ll call on Coffey. A final note, the back end of the system is very workable for my team and we can make changes efficiently and quickly. The modules are easy to maneuver and very adaptable.
Submitted by a verified client on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
I use Coffey Communications for our website, Facebook postings and our printed public newsletter. I give Coffey an A+ on all fronts. Just one of the reasons being is their level of customer service. They are, hands down, the best customer-service provider of all the organizations I deal with. They take their role of responding to my requests very seriously. I am very proud of our website and our printed publication. They both appear so professional--yet because of Coffey’s CMS and content libraries, that appearance is not dependent on my expertise in my one-person shop. As I have told others, "Coffey Communications makes me look good--to my CEO, our Board of Commissioners and the public at large." Coffey is one of my most important tools in my marketing toolbox.
Submitted by Diane Markham at Arbor Health on Wednesday, August 5, 2020
See MoreOverall Rated 5.0/5
We have the pleasure of working with Wainscot on our community magazine, and decided to use them for a book celebrating Clara Maass Medical Center’s 150th anniversary. Wainscot was able to pull together information from many different sources, and organize everything including chapter ideas, interviews, writing, reviews, design and production. When I received the printed book, I had just one word: WOW! The book makes our hospital look really good, the senior leadership team loves it, and we could not be happier with our experience.
Submitted by a verified client on Wednesday, July 15, 2020
See MoreOverall Rated 5.0/5
Eruptr speaks our language. They specialize in healthcare, and they’ve all sat where I sit so I never have to waste time explaining the nuances of our complex industry. They understand the challenges hospital marketing teams face, especially those that are within conservative environments.
I’ve worked with agencies who deliver the vanity metrics – impressions, CTR, ad positioning, all of which are important – but they’ve never been able to deliver conversions, which are really what drive our business at the end of the day. With the Eruptr team’s expertise and recommendations, we’ve seen our campaign conversions multiply. We have access to a real-time dashboard so we can monitor the numbers as often as we want. Their detailed monthly reports are a huge asset, and they’re written in such a way that even the C-suite can understand them!
I’m not so sure I would call Eruptr a vendor. I actually see them as an extension of our marketing team, and they absolutely make us better.
(Note - Original review for Eruptr, now merged with Unlock Health)
Submitted by a verified client on Wednesday, March 4, 2020
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