Patient Experience

Patient Experience Focus: 30%

Odoro provides leading digital patient access solutions for health systems that improves patient acquisition and efficiency, by optimizing the patient experience before, during and after the appointment.

Patient Experience Focus: 20%

Binary Fountain’s reputation management platform uncovers insights from patient surveys, online ratings and reviews and other sources equipping healthcare organizations with the information to improve patient experience, acquisition and loyalty.

Patient Experience Focus: 20%

Patient flow and feedback are critical to improving patient satisfaction and maximizing reimbursement. Tracking the patient experience from door-to-discharge and post-visit through online reputation management are key factors for patient acquisition

Patient Experience Focus: 10%

Element Blue accelerates business outcomes and the revenue cycle for healthcare providers with innovative digital solutions including robotic process automation. Our global footprint includes 20 years in consumer digital projects in multiple sectors

Patient Experience Focus: 10%

Patients get answers. You get loyalty. It’s just that simple, for you and your patients. From the moment a patient decides they need care, our healthcare-specific platform is their trusted companion.

Patient Experience Focus: 10%

Reputation.com delivers the category-leading Online Reputation Management (ORM) platform for large enterprises with thousands of locations.

Patient Experience Focus: 10%

Turn your member and patient touchpoints into personalized, engaging experiences across the wellness journey that increase loyalty and market share while reducing regulatory risks and operational costs.

Patient Experience Focus: 10%

Our specialty is communications and design for healthcare. • We believe everyone builds the patient experience from the digital door, to the appointment, billing and beyond. • Too busy, we can extend your capacity bringing calm to the chaos

Patient Experience Focus: 10%

Doctor.com was founded in 2012 with the mission of helping healthcare organizations deliver a better customer experience at every step of the digital patient journey.

Patient Experience Focus: 10%

Kyruus delivers leading enterprise provider search and scheduling solutions that help health systems match patients with the right providers across points of access.

Patient Experience Focus: 10%

From engineering interconnected patient experiences to designing a new digital platforms, our experience with hospitals and healthcare systems is extensive and touches on every facet of the business.

Patient Experience Focus: 10%

Since 2013, Phynd has been on a mission to simplify provider data management for healthcare systems. Phynd 360 is an innovative provider data management platform that serves as the central hub for your providers. Phynd optimizes provider data – peo

Patient Experience Focus: 20%

Strategic communications consulting firm devoted to guiding healthcare providers through high-stakes moments of change, challenge and opportunity. Specialties are M&A, issues and crisis management, strategic positioning, and change management.

Patient Experience Focus: 10%

Dedicated to revolutionizing the way healthcare organizations use digital in their strategy and operations and develop digital experience strategies by helping understand and put the customer at the center or strategies

Patient Experience Focus: 100%

Boost patient satisfaction, improve patient satisfaction and decrease no-shows with HandHolder from SmartSource Healthcare Communications . Smart Source experts use unique communications tools to reach patients and influence their behavior.

Patient Experience Focus: 60%

At Cast & Hue, we provide segmentation research, persona development, journey mapping, and design thinking expertise to a broad spectrum of industries, helping organizations to elevate their customer experience and cater to the consumer.

Patient Experience Focus: 50%

The Baird Group is a full-service patient experience improvement firm. When hospitals and medical practices fail to deliver a great patient experience, trust is broken, reputations are damaged and market share declines.

Patient Experience Focus: 50%

Engage patients to take an active role in their health. Our easy-to-use interactive programs, featuring conversational language and relatable examples, help you foster connections and extend your team’s reach beyond healthcare settings.

Patient Experience Focus: 40%

The iRemedy marketplace drives down prices by increasing competition An eCommerce experience enabling convenient and efficient buying of medical supplies, pharmaceuticals, surgical equipment, and retail products.

Patient Experience Focus: 40%

For medical groups and health systems seeking to improve patient access and experience, Radix Health’s DASH suite of solutions enables a seamless and complete patient journey that spans scheduling, communication, surveys, and digital check-in.

Patient Experience Focus: 30%

Care Sherpa converts leads with follow up services turning digital marketing spend into measured volume while increasing patient and provider satisfaction

Patient Experience Focus: 30%

Simplify Your Healthcare Data Collection. Formstack's medical forms let you collect and share healthcare information across any device. Eliminate tedious paper-based processes, and create exceptional patient experiences.

Patient Experience Focus: 20%

Red Privet is a healthcare-focused experience strategy, customer research, digital design and development firm that helps organizations identify the critical interactions where customer needs are met and customer loyalty is earned.

Patient Experience Focus: 20%

Eyedog.us Wayfinding-as-a-Service (WaaS) offering featuring photo landmark navigation -- the most intuitive hospital indoor wayfinding experience available. Better, faster, more affordable. Just give us your blueprints and we will do the rest.

Patient Experience Focus: 10%

Cynthia Newton, Founder & Lead Consultant, HCCG Passionate about healthcare marketing Cynthia has spent the last 23 years focused on delivering solutions that assist healthcare marketers in driving a strong online presence.

Patient Experience Focus: 10%

Gozio Health transforms indoor navigation and significantly improves patient experience with a smartphone-based, wayfinding and patient engagement platform specifically designed for hospitals and healthcare systems.

Patient Experience Focus: 10%

We build experiences at the intersection of function and meaning, blending consulting and creativity with engineering to help businesses grow, transform, and perform in the digital economy.

Patient Experience Focus: 10%

INNERFACE is a full-service signage and wayfinding provider. The purpose of our business is to design, implement and maintain well planned, effective wayfinding and identification solutions for our clients.

Patient Experience Focus: 10%

Since 1995, LionShare has guided healthcare organizations in the quest to link data to decision insights, execute automated marketing campaigns and drive better outcomes across the healthcare continuum.

Patient Experience Focus: 10%

MD MatchUp is a patient acquisition and retention software product powered by a proprietary scientific algorithm that matches patients with the provider in your system who best matches their health needs and personality.

Patient Experience Focus: 10%

Supercharge your online reviews with rater8, the leader in healthcare reputation management. Our solution enables medical practices to gather real-time patient feedback about doctors and patient-facing employees.

Patient Experience Focus: 10%

ReviveHealth, a Weber Shandwick company, is a full-service agency focused on the intersection of healthcare delivery, finance, and innovation.

Patient Experience Focus: 10%

Shockoe is a digital consultancy dedicated to creating innovative apps for both consumers and employees and focused on delivering business results through the latest trends in mobile, AR and voice technology.

Patient Experience Focus: 10%

With real-world expertise in the Healthcare industry, including sub-segments such as Provider, Payer, Medical Device, and Life Sciences, Silverline helps clients realize continuous value on the Salesforce platform.

Patient Experience Focus: 10%

Vicki Lucas, LLC is the premier expert for business development, strategy, operations and facility design consulting services to hospitals and health systems focusing on women’s and children’s health services.

Email Marketing, Communications, Surveys

LVM Systems, Inc. develops and supports software and related Internet products exclusively in the healthcare call center industry. Our primary niche supports nurse triage, care coordination, patient experience, provider match and CRM services.

Digital Marketing, Media Services, Physician Directory & Transparency

R2i is a forward-thinking team of digital-savvy strategists, technology architects, and boundary-pushing creatives. Doing more for brands is not an option, it’s our passion.

Digital Strategy, Patient Experience, Strategic Planning

At Simon Associates Management Consultants, SAMC, we help our clients successfully respond to changing business environments.

Analytics, Digital Marketing, Video Production

We help healthcare organizations build relevant brands and maximize their digital engagement for growth. Specializing in podcasting, digital strategy, digital customer experience, and emerging tech.

Patient Experience Focus: 100%

Certified Speaking Professional, Chip Madera, MS is a high energy, high content motivational speaker with a heart of BOLD!

Patient Experience Focus: 100%

Control where your patients are being transferred. Speed up the transfer process. Effectively route to higher-vacancy facilities within your network

Patient Experience Focus: 100%

Envera Health partners with health systems to improve the customer experience. By utilizing an advanced engagement center and embracing a unique 360 degree view of the customer, we offer a complete continuum of managed services and hands-on solutions

Patient Experience Focus: 50%

Conifer has provided managed services to health systems, their health plans and managed populations for over 30 years. Our value-based solutions enhance consumer engagement, drive clinical alignment, manage risk, and improve financial performance.

Patient Experience Focus: 50%

Our solution makes your digital properties fully accessible. We evaluate for digital accessibility compliance, deliver accessibility statements, and provide remediation services – helping you eliminate barriers and project a disability-friendly image

Patient Experience Focus: 50%

GetWellNetwork® is the Precision Engagement™ health care company. Our solutions engage patients and families, empower clinicians and deliver outcomes that matter.

Patient Experience Focus: 50%

We are patient experience architects that help you design the blueprints needed to create consistently exceptional patient experiences - ALWAYS.

Patient Experience Focus: 50%

Our online event registration software simplifies and facilitates all your event management needs. Our customizable registration platform helps event organizers save time, cut costs, streamline communication and generate higher event ROI.

Patient Experience Focus: 40%

CallHero is a new front desk phone training & call metrics company that trains and empowers your front desk to deliver an exceptional patient experience over the phones.

Patient Experience Focus: 40%

The leading direct-to-patient company whose mission is to facilitate an effective dialogue between patients and their healthcare professionals.

Patient Experience Focus: 40%

The future of work requires leaders who can accelerate innovation in teams and organizations!