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Improve the member and patient experience across the wellness journey
About Broadridge

We understand how important it is to provide your members and patients with quality healthcare services and superior experiences while also reducing operational costs and meeting regulatory demands.  You can transform your print and digital communications into personalized, engaging experiences across the wellness journey with Broadridge solutions.

Member Acquisition

Enhance marketing and sales, empower agents and brokers, and engage members. 

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Member Enrollment and Renewal

Onboard members with personalized experiences and documents, including ID cards and welcome kits.

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Member Service and Engagement

Make an impact with your correspondence, statements, bills and wellness programs. 

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Provider Communications

Optimize and customize patient communications, including statements, Explanation of Payment (EOP) and claims.

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Healthcare Consulting Services

Achieve optimal results with a dedicated team of consulting experts.

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Resources

Plans know how important it is to connect with members where they are and on their terms. The pandemic has highlighted... read more

Article
06/29/2021

Discover how you can personalize the CX healthcare journey to motivate action, increase satisfaction, reduce costs, and... read more

Article
06/29/2021

Broadridge’s Matt Swain shares insights around communicating in the “new now” with MarTech Series.... read more

Article
10/23/2020

With almost half of members (48%) citing they would switch insurance providers if they experienced challenges with their... read more

Video
04/02/2020

Learn how data-driven communications can engage members and patients in new ways – now and into the future. Because... read more

Video
10/09/2019
Reviews

Submitted by Bernie Weiss at World Congress on Thursday, November 7, 2019


Broadridge has partnered with World Congress on several C-level conferences, sharing thought leadership, best practices, and shared experiences to our audience of top health industry decision-makers quite effectively. Particularly valuable to our community are their strategies on enhanced marketing/sales to agents, brokers, and health plan members. Additional excellence can be found with Broadridge's marketplace leadership in customized patient communications, statements, and claims. These are the types of superlatives World Congress likes to recruit for highly selective conferences.
    Overall Rating

  • Communications
  • Direct Marketing
  • Patient Experience
  • Physician Engagement
  • Print Publications

I would include this vendor on my list
Recent Reviews

5/5
Broadridge has partnered with World Congress on several C-level conferences, sharing thoug...read more

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Serving:

Community Hospitals
Payors
Pharma
Providers
Details

Company Brochure
Employees: 1001-10000
Min. Project Size: Any
Service Focus

Print Publications
- 1 Review
Communications
- 1 Review
Direct Marketing
- 1 Review
Patient Experience
- 1 Review
Physician Engagement
- 1 Review