Patient Experience Starts with Patient Access®
About Kyruus Health

Physician founded and led, Kyruus delivers industry-defining provider and location search and scheduling solutions that help health systems connect patients with the right care across their enterprise-wide access points. Serving over 300,000 providers across 80+ leading health systems nationwide, the multi-channel Kyruus ProviderMatch® platform—with applications for consumers, access centers, and care settings—enables a modern and consistent patient experience built on a robust data management foundation. To extend its impact on care navigation, Kyruus acquired HealthSparq in 2021 to bridge payer and provider access channels like never before. 

Along with our own award-winning solutions, we also integrate with best-of-breed solutions across the digital health ecosystem to enable our customers to deliver seamless user experiences and reduce complexity. In addition to our integrations with leading EHRs, we partner with Google, Salesforce, Microsoft, Hyro, Upfront, and WellHive, among others.

The quality of the match is only as good as the data and routing behind it. The KyruusOne platform enables health systems to consolidate, enrich, and maintain provider and location data effectively. KyruusOne, in combination with ProviderMatch APIs, form the foundation of the ProviderMatch suite, enabling health systems to power each of their access points with consistent and reliable data, as well as operationalize the routing infrastructure they need to align supply and demand across their networks.

Powered by KyruusOne, our suite of patient access applications include:

  • ProviderMatch for Consumers: an online provider search and scheduling solution health systems embed in their websites to empower consumers with modern self-service capabilities and, in turn,  boost patient acquisition, conversion, and retention.
  • ProviderMatch for Access Centers: a web-based provider search and scheduling solution that helps access centers enhance the patient experience, boost demand conversion, and increase agent efficiency.
  • ProviderMatch for Care Settings: a search and scheduling solution for provider offices and other sites of care designed to help health systems boost patient retention, streamline care transitions, and improve clinical outcomes by connecting patients with the right follow-up care.


Resources

We recently had the privilege of hosting Amber Welch , VP of Digital Marketing, Platforms & Planning from Ochsner... read more

Article
07/19/2023

Consumers want convenience, flexibility, and seamless digital access that includes self-service tools to help them confidently... read more

Article
06/07/2023

As organizations are looking to make strategic technology investments that have significant impact across their organizations,... read more

Article
05/10/2023

Connecting people to the right care is a critical first step in the complex patient access journey. To better understand... read more

Article
04/10/2023

Today's consumer is accustomed to doing everything online—and its no shock that this preference carries over... read more

Article
03/03/2023

That medical groups and health systems share a commitment to delivering convenient, high-quality care in their respective... read more

Article
02/10/2023

Guest contributor  Kate Gamble , Managing Editor & Director of Social Media at  healthsystemCIO , summarizes... read more

Article
01/06/2023

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of children around... read more

Article
11/29/2022

Nearly 80% of providers say a high-quality digital presence on their healthcare organization’s find-a-provider website... read more

Article
07/27/2022

The rise of healthcare consumerism, growing demands for convenient self-service options, and the pandemic all contributed... read more

Article
06/28/2022

The healthcare industry is evolving at an unprecedented rate to keep pace with changing customer needs, government... read more

Article
05/26/2022

Consumer preference for accessing care through digital channels is here to stay—with nearly 60% of consumers turning... read more

Article
04/27/2022

In a recent  MedCity News article, I shared that growing consumer demands for convenience and digital self-service... read more

Article
04/07/2022

While the future of patient access is digitally-enabled, when it comes to helping consumers find and schedule care, simplicity... read more

Article
12/30/2021

Our new infographic spotlights key findings from our fifth annual survey of 1,000 healthcare consumers to reveal how today’s... read more

Article
12/01/2021

Today, it is more important than ever to meet new patients where they are: online.  Nearly 60% of consumers consult... read more

Article
11/15/2021

Health systems have made significant strides to boost patient acquisition and satisfaction by creating a modern digital... read more

Article
09/24/2021

With the continued growth of healthcare consumerism, it’s not surprising that nearly 60% of people say they use... read more

Article
08/04/2021

This was originally published on Greystone.Net's blog,  GreyMatters , on May 19. The past four years, Kyruus... read more

Article
06/30/2021

Medical groups are constantly working to stand out from rising competition by finding new ways to attract, convert, and... read more

Slides
04/22/2021

From fighting COVID-19 to deploying telehealth platforms rapidly, the last 12 months have certainly presented the healthcare... read more

Article
01/07/2021

Without question COVID-19 has caused incredible disruption to industries across the board, with the healthcare sector experiencing... read more

Article
11/24/2020

As we discussed in the first blog of our series, How to Increase Awareness of and Access to Virtual Care , virtual care... read more

Article
09/15/2020

Prior to this year, the majority of healthcare consumers had little experience with virtual care. Now, just six months... read more

Article
08/11/2020

There is little doubt that the COVID-19 pandemic has profoundly reshaped the delivery of care in the United States. We... read more

Article
08/04/2020

While its effect has varied across different types of organizations, the coronavirus pandemic has had an extensive impact... read more

Article
07/26/2020

- There are many frameworks available to start developing your chatbot solution, for example, Google’s ... read more

Article
01/31/2019

2018 marked a year of disruption across the healthcare landscape. From the entrance of new players, like Amazon, JPMorgan... read more

Article
02/05/2019

CASE STUDY: BAYSTATE HEALTH How Baystate Improved Patient Access with Robust Provider Data Baystate Health,... read more

Article
12/10/2018

Kyruus has announced findings from its annual survey of 1,000 consumers on how they find and book appointments with new... read more

Article
11/28/2018

Findings from a survey of 100 PCPs and 100 specialists aiming to gain perspective on patient retention, care coordination,... read more

Article
11/01/2018

In our recent webinar,   The Changing Role of the Modern Access Center: Transitioning from Transaction to Experience... read more

Article
08/28/2018

Kyruus today announced findings from a survey of 100 primary care and 100 specialty physicians aimed at better understanding... read more

Article
08/22/2018
Reviews

Submitted by Kim Reynolds on Thursday, July 7, 2022


After several years of extraordinarily “meh” experiences with online scheduling software partners, Kyruus hits it out of the park. The platform is top shelf, the implementation was seamless, and the ongoing development efforts ensure customers are heard and evolving needs are met - if not today then in future releases. 

For me, one in five vendors meet the expectations I have on behalf of my tech stack clients - Kyruus is the one this year! 

    Overall Rating

  • Online Scheduling
  • Patient Engagement
  • Patient Experience
  • Physician Directory & Transparency
  • Physician Engagement

This vendor would be at the top of my list
Recent Reviews

5/5

After several years of extraordinarily “meh” experiences with online scheduling sof...read more


View All Reviews
Details

Company Brochure
Employees: 201-500
Min. Project Size: Any
100% Focused on Healthcare
100% of Kyruus Health's customers are in the healthcare industry
Service Focus

Online Scheduling accounts for 30% of their focus
- 1 Review
Patient Engagement accounts for 10% of their focus
- 1 Review
Patient Experience accounts for 20% of their focus
- 1 Review
Physician Directory & Transparency accounts for 30% of their focus
- 1 Review
Physician Engagement accounts for 10% of their focus
- 1 Review