Our new infographic spotlights key findings from our fifth annual survey of 1,000 healthcare consumers to reveal how today’s digitally-empowered consumers discover, select, and schedule care. It’s top-line information at a glance – and is the perfect precursor to the 2021 Patient Access Journey Report, which explores five-year trends as well as brand-new insights on the access journey for healthcare services and care sites (in addition to provider appointments) and the role of price transparency in consumer decision-making.
For more insights, download the full 2021 report.
The original version of this page was published at: https://www.kyruus.com/blog/infographic-key-patient-access-journey-insights
Kyruus delivers proven provider search, scheduling, and data management solutions that help health systems match patients with the right providers across multiple points of access.
This was originally published on Greystone.Net's blog, GreyMatters, on May 19.The past four years, Kyruus has conducted a survey of 1,000 healthcare consumers to understand ...read more
In our recent webinar, The Changing Role of the Modern Access Center: Transitioning from Transaction to Experience, Sarah Kier, Director of Operations at Emory Healthcare, ...read more
That medical groups and health systems share a commitment to delivering convenient, high-quality care in their respective settings isn’t surprising. What is eye-opening, ...read more
There is little doubt that the COVID-19 pandemic has profoundly reshaped the delivery of care in the United States. We have seen health systems rapidly deploy technologies that previously ...read more