Consumers want convenience, flexibility, and seamless digital access that includes self-service tools to help them confidently search for, select, and schedule care on their own terms.
Healthcare organizations need to strive to build a holistic Find Care experience that offers consumers the ability to find a variety of care types and options—the PCP who speaks Portuguese, the location that’s down the block from their subway stop, the virtual care option that fits around their work schedule—whatever care is the right fit for them.
Building an Effective Find Care Experience to Benefit Consumers, Providers, and Healthcare Organizations
Creating a Find Care experience is a four-step process that allows healthcare organizations to take control of their online patient acquisition strategy, build loyalty, and deliver on the convenience and flexibility that consumers demand—but there are also important benefits for both providers and consumers along the way:
Getting Started
Healthcare organizations are instrumental to ensuring patients are matched with the most appropriate provider or service for their care. The Find Care experience provides a framework that can help ensure that this happens—all while allowing providers to practice at the top of their license and improving capacity utilization through appropriate appointment distribution. The bottom line? When done right, the Find Care experience is a win-win-win for everybody.
LEARN MORE ABOUT CREATING YOUR FIND CARE EXPERIENCE
Download Your Find Care Experience: Four Key Steps to Converting the Digitally-Empowered Healthcare Consumer to gain new insights into consumer preferences and actionable strategies for creating a holistic Find Care experience—including a self-assessment checklist.
The original version of this page was published at: https://www.kyruus.com/blog/guide-patients-to-the-right-care-with-your-find-care-experience
Kyruus delivers proven provider search, scheduling, and data management solutions that help health systems match patients with the right providers across multiple points of access.
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