Overall Rated 5.0/5
Working with Messenger to redesign our website was a top notch experience. They displayed swiftness to complete the project in record time and were ever responsive to our questions, revisions, and feedback. We are incredibly pleased with the final product they delivered. I would contract with Messenger again in a heartbeat.
Submitted by Kate M. at '' on Tuesday, September 19, 2023
See MoreOverall Rated 5.0/5
We worked with Loyal for years and they were an exceptional partner. Innovating along side our internal team, proactively providing insights and evolving the products with our input. In a new feature at the time, we created an intake flow for a single service line that paid for the entire cost of working with Loyal. The team is exceptional, the product is exceptional. I can't recommend them more highly.
Submitted by a verified client from a health system on Wednesday, May 17, 2023
See MoreOverall Rated 5.0/5
Quartz understands the importance of having a strong, user-friendly online presence to meet our members where they are and to provide a seamless customer experience.
We transformed our website with the help of the Hedy & Hopp team based on real customer feedback, which increased our digital traffic and made it easier for our members to use.
Hedy & Hopp assisted us in optimizing our digital process so that we could focus our time and energy on content that is meaningful to our members and has an impact on them.
Submitted by Jenifer Warrell at Quartz Benefits on Monday, December 5, 2022
See MoreOverall Rated 5.0/5
Trumba has helped our large organization more efficiently manage online classes and events. It has streamlined the process and allows individual departments to self-manage and publish calendars without needing a web admin. Where Trumba excels is in customer service. Their team is always willing to help find solutions, take feedback and even edit the software if it helps. For example, they helped us during Covid when we needed a quick scheduling solution. On the technical side, Trumba syncs seamlessly to our site, is easy to customize and offers registration and payment in one system.
Submitted by a verified client from a community hospital on Wednesday, August 24, 2022
See MoreOverall Rated 4.0/5
We used Formstack for internal trends , data points and a collaborative workspace. Formstack is easy to train and deploy for larger companies because of the ease of use. Low code/no code tools are vital for current operations and the Formstack team was very welcoming to feedback and collaboration on tool enhancements.
Submitted by a verified client from a community hospital on Thursday, January 13, 2022
See MoreOverall Rated 5.0/5
We needed consultation and design resources to improve our website user experience. The project focused on all search experiences, including global, physician, and location searches. Modea was hired to conduct research and design work on a new UX. All of the designs they provided had very positive feedback from not only our team, but also from people outside of our team. The people at Modea are exceptionally bright and considerate. They worked closely with us and were quite meticulous in their planning. They were also willing to try new things and had a humble demeanor, which I admire because there is always something new to learn. Chris and his team seem to be quite enthusiastic and motivated.
Submitted by a verified client from a community hospital on Tuesday, September 28, 2021
See MoreOverall Rated 4.7/5
We partnered with GLC after an extensive RFP process for our member magazine. The GLC team made an impressive pitch and had the healthcare expertise we were in search of in a new content partner. Our partnership began with the Q4 2019 edition and we've not looked back! We have a new logo and online content hub and receive great feedback from our members in reader surveys.
Submitted by Faye Porter at HealthTrust on Tuesday, August 3, 2021
See MoreOverall Rated 3.0/5
One of the first in the industry to offer this service with services that are now standard by other vendors. Our sales rep stretched the truth to put it mildly, so that was not welcome. Their pricing is by location, so our organization grew to the point that the service was overpriced for what we needed and we now use another vendor.
Submitted by a verified client on Monday, April 12, 2021
See MoreOverall Rated 5.0/5
We hired Fingerpaint for a rebrand for our complex clinically integrated network. They took us through the most unique and helpful discovery process. They solicited the core nuggets of feedback from every person involved, and distilling it into the perfect brand. They did a redesign of our logo, our color scheme, our language, and tone. My favorite thing that they created was our tagline because it just hit the nail on the head. They made the entire process fun and engaging. Also, I insist on being more involved than most clients and they were absolutely okay with that. They embraced it and we worked in partnership.
Submitted by a verified client on Wednesday, March 4, 2020
See MoreOverall Rated 5.0/5
SymphonyRM is the consummate business partner. They are an extension of our marketing team in all aspects of CRM and marketing automation. Their unique technology platform has allowed us the ability to leverage the power of AI/machine learning along with providing easy to understand metrics of success. It’s incredible to see the impressive results of our campaigns... leveraging EMR info, lifestyle segmentation, and online engagement in a comprehensive solution.
Submitted by Drew Diskin at Virtua Health on Wednesday, February 26, 2020
See MoreOverall Rated 4.8/5
With prioritized and evidence-based recommendations, I can influence the metrics we are focused on to ultimately improve the experience for both patients and providers.
Submitted by a verified client on Tuesday, February 18, 2020
See MoreOverall Rated 4.5/5
Reputation.com enables us to aggregate reviews in a dashboard for easier management and to provide us with a more complete story about the patient experience, ensure that communication remains open and address concerns as quickly as possible. We love the ability to respond directly to our reviewers from within the platform. We rely heavily on Reputation.com Insights, and we’re leveraging the platform’s Business Listings module to manage all of our location listings and ensure all the data is correct and up to date. Reputation.com is a one-stop-shop for us. We can run our entire reputation management program right from within its dashboard.
Submitted by a verified client on Tuesday, February 18, 2020
See MoreOverall Rated 5.0/5
BrandActive immersed themselves in the history and culture of our organization and used that knowledge to inform the solution they created for us. They sought and incorporated our feedback which made the process a true collaboration. They approached each project with a view toward continuous improvement. I highly recommend them to superbly develop and execute a signage solution project. BrandActive stands above all other firms I have worked with in the industry in the past 20 years.
Submitted by a verified client on Thursday, January 30, 2020
See MoreOverall Rated 5.0/5
I had the great opportunity to hire Vince for one of our most important strategic initiatives. Vince was a fantastic partner who genuinely cared about the success of the organization and always thought and provided feedback beyond his scope to make sure things would be seamless when launched. He's incredibly experienced and skilled in communications and is an industry expert that I trust and would recommend to anyone.
Submitted by Christy Katzfey at Pinnacle Dermatology on Monday, August 12, 2019
See MoreOverall Rated 5.0/5
We have been partners with Loyal since 2015 and I love how they innovate and develop products so quickly. Using Guide has already opened our eyes to new consumer experience opportunities and I know the day is coming when websites are just one big chat.
Submitted by Matt Gove at Piedmont Healthcare on Thursday, May 16, 2019
See MoreOverall Rated 5.0/5
I owe every success I have had in marketing to Combinaut. Not only their amazing tools that I manage large integrated marketing campaigns on... but also their people, their flexibility, their creativity, and intense focus on innovative solutions to sticky problems. The most consistent feedback I receive from my Board about newly-implemented Combinaut projects is, "Wow!"
Submitted by a verified client on Thursday, March 14, 2019
See MoreOverall Rated 2.5/5
There are a lot of reputation management companies out there. Reputation.com falls in the middle of the pack. Their tools and systems are good for organizations looking to manage their online listings and also generate high-level analytics for the reviews. Their support team isn't as effective. But the good news is their price point reflects their position in the marketplace: in the middle.
Submitted by a verified client on Friday, January 4, 2019
See MoreOverall Rated 4.0/5
ADAM was the first of its kind to offer a medical encyclopedia online, and it was content our users liked and got value out of. We received a lot of feedback from site visitors that they liked this content. I liked that ADAM also provided the content in Spanish, and had other, related content like a drug checker that were things people wanted.
Submitted by a verified client on Sunday, August 26, 2018
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