If you are a local-dominant health plan or hospital system, this is for you! As a challenger brand, it’s not enough...
Posted By Amsive on 08/19/2024
With 70% of consumers indicating the companies they do business with need to improve the customer experience – a sentiment...
Posted By Broadridge on 07/30/2024
Since HHS first issued its guidance on the use of online tracking technologies, along with later updates, healthcare organizations...
Posted By Freshpaint on 04/05/2024
Top health organizations name Customer Experience (CX) as their top strategic performance measure. Proven to increase loyalty,...
Posted By Phase2 on 09/28/2023
It’s clear that the lagging state of change in healthcare is now having it’s moment to shine. More nimble industries...
Posted By Tidal Health Group on 09/06/2023
Marriott Hotels asks “Where can we take you?” VRBO prompts “Find your place”. Target tells its consumers...
Posted By Phase2 on 06/14/2023
Making the Case for Measuring Brand AwarenessIn today’s digitally connected world, brand awareness driven by public...
Posted By Invoca on 12/14/2022
What does it take to successfully leverage mobile apps for patient engagement—and how can health systems take their...
Posted By Gozio Health on 11/09/2022
There’s a lot of value to reap from personalized, flexible chatbots that learn as they converse with your consumers...
Posted By Loyal on 04/29/2022