Customer communication is elemental to your customer experience. How well your customers receive their statements, bills,...
Posted By Amsive on 10/03/2023
Top health organizations name Customer Experience (CX) as their top strategic performance measure. Proven to increase loyalty,...
Posted By Phase2 on 09/28/2023
It’s clear that the lagging state of change in healthcare is now having it’s moment to shine. More nimble industries...
Posted By Tidal Health Group on 09/06/2023
Marriott Hotels asks “Where can we take you?” VRBO prompts “Find your place”. Target tells its consumers...
Posted By Phase2 on 06/14/2023
Making the Case for Measuring Brand AwarenessIn today’s digitally connected world, brand awareness driven by public...
Posted By Invoca on 12/14/2022
What does it take to successfully leverage mobile apps for patient engagement—and how can health systems take their...
Posted By Gozio Health on 11/09/2022
A Quick Q&A for Health Plan OrganizationsIn a world forever altered by the 2020 COVID-19 pandemic, health insurance...
Posted By MERGE on 07/07/2022
Consumers increasingly use digital platforms to search for, evaluate, and choose healthcare providers. This digital experience...
Posted By Reputation on 06/17/2022
There’s a lot of value to reap from personalized, flexible chatbots that learn as they converse with your consumers...
Posted By Loyal on 04/29/2022
Introducing Freshpaint’s Healthcare Privacy Platform: Unlock HIPAA-Compliant Performance Marketing