Recent Member Reviews - Page 13

Becky is an amazing healthcare writer. Her knowledge of the industry cannot be beat. She has written numerous articles for me that cover a wide variety of business and healthcare topics. She pays great attention to detail and meets all her deadlines. Working with Becky is a pleasure.

Submitted by a verified client from a health system

Barnes Health is doing an outstanding job with the marketing of our hospital. The quality of their work along with their client service is amazing. As a result of working with Barnes Health, we've increased patient revenue and expanded our brand throughout the region we serve. I just can’t say enough good things about this team of healthcare marketing experts.

Submitted by a verified client from a health system

I have worked with Kris on two separate occasions and would hire her again without hesitation. She is a consummate professional who delivered an exceptional product. I highly recommend Kris—she will get the job done.

Submitted by a verified client from a health system

AVIA helps forward-thinking health providers identify and act as a group to solve key problems and identify opportunities in which technology may be a solution. AVIA’s approach drives innovation in the health system and creates a healthy commercial environment for early-stage companies.

Submitted by a verified client from a health system

APCO coordinated a creative and strategic communication and education campaign for Hepatitis B that was extremely successful in reaching out to our target audience in the Vietnamese government.

Submitted by a verified client from a health system

We have worked with Amperage for many years on major service-line initiatives that include research, marketing plan development, creative execution, and media placement. From planning to implementation, Amperage collaborates seamlessly with both our internal marketing team and our strategic partners. The Amperage team has a unique understanding of our market, our brand, and our goals.

Submitted by a verified client from a health system

The bariatric marketing campaign that Agency Creative team created for Kim Bariatric Institute beautifully presented the services that we provide our patients. Agency Creative demonstrated an excellent understanding of our brand and the needs of our bariatric candidates.

Submitted by a verified client from a health system

We implemented the new planning framework to align our organization around a common structure with agreed-upon terms, drive accountability, and measure results.

Submitted by a verified client from a health system

We used ViewMedica to provide us with licensed video content from a library of hundreds of videos. Their interface makes it easy to select which videos to post on the website at any given time. The videos were all the right length and vetted appropriately.

Submitted by a verified client from a health system

True North Custom managed some content marketing campaigns for peer-to-peer provider content, including a quarterly print and online newsletter, and a couple of annual reports. The content was excellent. They really understand the requirements of the different audiences involved in healthcare and what content to provide for each.

Submitted by a verified client from a health system

We selected Palantir to redesign our main website which included incorporating eight microsites. They brought best practices to the table, provided valuable insights, understood our requirements, and took us step by step through their process, presenting options, making recommendations, and listening conscientiously to our needs.

Submitted by a verified client from a health system

We used NRC Health to gather patient survey data and publish provider ratings and reviews. They scrubbed the data before it even made it into our self-developed management platform which saved us a great deal of time. We needed a service that could supply the data in a way that fit our current needs and would be flexible as those needs changed. NRC did a good job in that respect.

Submitted by a verified client from a health system

Localist filled a very specific, narrow need very well. We required a calendar page that allowed people to sign up for events and also integrated with Eventbrite. Localist was the answer to that challenge. Their tagging feature was tremendously helpful for scheduling hundreds of staff and internal events, and for managing events people didn’t need to sign up for.

Submitted by a verified client from a health system

Hootsuite is our platform of choice for managing and tracking our social media accounts. We find Hootsuite easy to understand and to use for picking up on all sorts of chatter. Team members who didn't have any experience with a social media management platform were able to get onboard quickly and easily. However, Hootsuite did not use some of the industry-specific data sources such as Healthgrades and Vitals so not all our needs for reputation monitoring were met.

Submitted by a verified client from a health system

Centretek was our development partner for large and small sites. They came through in a crunch by helping us move from an obsolete CMS to Drupal. They were professional and responsive and able to accommodate our last-minute requests, no matter how crazy.

Submitted by a verified client from a health system

Casual Astronaut developed a content strategy for our redesigned website. They began by conducting an audit of 10,000 existing pages and then making recommendations regarding what content to keep and what to discard. Their process was methodical and data-driven with relation to search terms used by consumers. In addition to making their recommendations, they wrote more than 200 pages of content. We would use them again.

Submitted by a verified client from a health system

We used Acquia to host our new hospital website. They came highly recommended from our development partner and other hospitals. Acquia’s staff was very professional and worked with us to settle on a good price, which was a concern. Training on an enterprise-level web hosting service with which we were unfamiliar went very smoothly. We were kept involved in the process and Acquia made themselves available to help us learn the new interface. They were on time and on budget.

Submitted by a verified client from a health system

Sprinklr’s social media management services worked quite well for us. However, because they were just breaking into healthcare when we used them, we experienced some gaps and hiccups from a reporting standpoint.

Submitted by a verified client from a health system

Parts of Healthgrades worked well for us initially. However, as our organization became more sophisticated in our need for segmentation and analytics data, we required a more robust tool. We had some difficulty making it meet our needs.

Submitted by a verified client from a health system

Doe-Anderson is absolutely customer-first focused. I believe we may have been one of their first healthcare clients. Because of their commitment to putting the customer first and learning the customer's business, they started an office in our city just to service our needs. They focus on "What is the problem our client is trying to solve and how do we pull things from the digital and even traditional marketing tool kits to solve these problems?"

Submitted by a verified client from a health system