Overall Rated 4.0/5
Kontent.ai serves as our go-to content hub for editors. It's our central repository, integrating seamlessly with other platforms, such as HiX patient portal. Streamlining content management through a single source has significantly boosted our efficiency, a key metric in our organizational strategy.
Submitted by Kirsten Goede at (Formerly) University Medical Center Utrecht on Monday, February 19, 2024
See MoreOverall Rated 5.0/5
Socius Marketing has been instrumental in improving the American Board of Physician Specialties' brand recognition through SEO. Their team is highly knowledgeable and maintains a professional approach in all their work.
Submitted by a verified client from an association on Friday, June 30, 2023
See MoreOverall Rated 5.0/5
Coffey Communications has been our Print Publication vendor for several years. We absolutely love their work, so they made the shortlist during our website re-design vendor selection process and were eventually chosen as our new vendor to re-design our website and team member portal. From the very beginning stages of planning, throughout implementation and launch, they were professional, creative, reliable, available, and absolutely fantastic to work with. I've spearheaded two full website/team member portal redesigns in my career with the Health System and countless technology implementations, and by far, this redesign with Coffey Communications was the smoothest and most efficient major project working with a vendor that I've ever experienced. We were given a very strict timeline per our leadership team to complete the project in six months, and Coffey Communications delivered. I was consistently impressed through every stage of the process: they were organized while planning, thorough in their content and analytics audits, thoughtful in their designs, and knowledgeable in their copywriting and SEO. I couldn't have been more pleased with their attention to detail, drive, focus, and commitment to making this project a success. The only hiccup (minor) in the entire project was working with our Information Systems (IS) department. Coffey performed an integration with our Active Directory for the team member portal logins, a connection that we never had before. As launch day approached, additional coding was needed to secure the connection (a requirement given to Coffey by our IS team) and it required an extra day of work before launch. Literally, one day. I've participated in projects where hiccups in coding delayed projects for months, but Coffey's open communication and assurances were backed up by skillful action. I couldn't be more impressed. Their CMS is user-friendly. Their support team is fast and reliable. And their dedication to ADA compliance is impressive. I'm thrilled to continue our relationship with them in both the print publication and the website, and my entire team looks forward to many more years of enjoying their stellar service.
Submitted by Melody Bradley at Southeast Georgia Health System on Wednesday, June 14, 2023
See MoreOverall Rated 5.0/5
We have partnered with Yext for several years and the services have been fantastic, they really understand how to be seen found on the web and drive consumer awareness. As an added bonus, Carrie Liken is a tremendous thought leader in the healthcare space and ensures that Yext's solutions are built for our industry. I give the solutions an A+! My only detraction is that the solutions are expensive and often al carte. Other than that, I recommend them highly.
Submitted by a verified client from a health system on Wednesday, May 17, 2023
See MoreOverall Rated 5.0/5
The Sparkle Provider Finder has made it easier for our patients to find a doctor, schedule an appointment, and get the care they require. The user-friendly interface, integration with Epic, and smooth scheduling workflow provide a consistent experience for patients entering our health system.
Submitted by a verified client from a health system on Friday, November 4, 2022
See MoreOverall Rated 4.8/5
Healthcare can be a convoluted and disjointed experience for patients and providers. Combinaut has been invaluable in offering a 360-degree view of the patient journey, from web page to call center and patient admissions. They help us connect with patients and then connect with the flood of data that follows. Sparkle is a very efficient CMS with built-in CRM tools and analytics that enabled us to drop some expensive third-party software. They are a smart and responsive partner helping us drive discovery, advance admissions and prove the value of our work.
Submitted by a verified client from a health system on Tuesday, November 1, 2022
See MoreOverall Rated 5.0/5
Coffey Communications has provided excellent support and service for our hospital's Internet website and community newsletter. Their follow-up is consistent and timely. Their CMS includes real-time chat support to help us address any issues that come up as we're refreshing content or making other changes. Their pricing is fair and they earn it by helping us create great, award-winning communications. They have also been flexible in helping us contend with unpredictable changes in our work priorities due to the pandemic's impact on healthcare facilities in terms of patient load, regulatory requirements and communications.
Submitted by a verified client from a community hospital on Wednesday, January 12, 2022
See MoreOverall Rated 5.0/5
Coffey Communications has been great to work with. They made the transition from our previous web vendor to them extremely easy. They are quick and efficient and able to accommodate all requests we have. I love that I can chat with tech support as I'm working within in the CMS and get questions answered immediately. Everyone Coffey staff member we have come in contact with has been very professional, but also very friendly. I love working with them!
Submitted by Jessica King at SoutheastHEALTH on Thursday, September 16, 2021
See MoreOverall Rated 4.5/5
I worked with Geonetric in my role as director of digital marketing at a regional health system. Geonetric's CMS was reliable, robust, and easy to use. When I started at the system, the website was already in place. I was able to immediately begin using the CMS with no training. When I did run into a roadblock caused by my lack of knowledge, it was always easy to get the help I needed from Geonetric's customer support. They were always quick to respond and helped me quickly solve my problem. We did not use any of their other services so I cannot comment on them. I was very happy with the services we did use and would recommend that anyone looking for a new CMS consider Geonetric's offerings.
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
See MoreOverall Rated 3.5/5
We’re neutral on Sitecore. The software is an industry leader, but what really matters is your development partner. Once the sale is done, Sitecore is out of the picture, and your development team will handle everything. Keep that in mind.
Submitted by a verified client on Tuesday, April 20, 2021
See MoreOverall Rated 5.0/5
Drupal is an excellent choice for hospitals and health systems. It's open source, so it's free. There are a lot of plug-ins already available and PHP developers are widely available. It's a powerful CMS and open source systems are being adopted more each year.
Submitted by a verified client on Friday, April 2, 2021
See MoreOverall Rated 5.0/5
I worked with Centretek to build an online provider directory, which went on to win an award. I was really impressed with how they took all of the data from our sources and designed the most user-friendly, clean, mobile-centric provider directory I've ever seen. I also worked with them to move our hosting to a more secure platform, which went flawlessly.
Submitted by a verified client on Friday, April 2, 2021
See MoreOverall Rated 5.0/5
We partnered with Coffey Communications on both the content creation for our website, as well as the redesign of the site itself at the launch of a new health system brand. Coffey did a great job for us, and continues to provide key advice and assistance on daily and weekly projects. As a team they are responsive, proactive and collaborative, working closely with us on projects ranging from content optimization, reporting on how our site is performing in search specific to services and locations, and adding landing pages and sub-sites as requested. We are pleased with our ability to make changes in the CMS on our own, but also rely on the Coffey team to turn around edits and changes quickly, which they do. We can count on them to support our marketing team as we report on the website’s success internally, too. I highly recommend working with Coffey Communications.
Submitted by a verified client on Friday, August 14, 2020
See MoreOverall Rated 5.0/5
I use Coffey Communications for our website, Facebook postings and our printed public newsletter. I give Coffey an A+ on all fronts. Just one of the reasons being is their level of customer service. They are, hands down, the best customer-service provider of all the organizations I deal with. They take their role of responding to my requests very seriously. I am very proud of our website and our printed publication. They both appear so professional--yet because of Coffey’s CMS and content libraries, that appearance is not dependent on my expertise in my one-person shop. As I have told others, "Coffey Communications makes me look good--to my CEO, our Board of Commissioners and the public at large." Coffey is one of my most important tools in my marketing toolbox.
Submitted by Diane Markham at Arbor Health on Wednesday, August 5, 2020
See MoreOverall Rated 4.5/5
Thanks to Healthgrades, consumers can find information about a provider and book an appointment right from their profile page. In addition, physicians can personalize their profiles with photos and videos to introduce themselves to patients which in turn enables a deep connection with consumers who are making appointments.
Submitted by a verified client on Sunday, February 16, 2020
See MoreOverall Rated 4.3/5
Our marketing team is very committed to our providers because we are among the first people at our institution to interact with them. By showing providers how they will be visible on our site, we're able to establish trusted relationships and obtain buy-in.
Submitted by a verified client on Thursday, February 6, 2020
See MoreOverall Rated 5.0/5
Yext ensures that our facility and physician data is correct everywhere it appears. We pride ourselves on our ability to attract top physicians. By ensuring their listings are accurate across all channels, we help physicians provide our patients with the best possible care.
Submitted by a verified client on Monday, February 3, 2020
See MoreOverall Rated 4.5/5
Yext is helping us drive our key brand message of ‘Book Online, Anytime’ on to the digital ecosystem. We’re now receiving 15,000-20,000 online appointment requests per month. Yext helped drive more patients to our website, which in turn allowed us to convert more patients into appointments. The additional traffic, coupled with our own online booking platform, contributed to a year over year online appointment growth of greater than 200%.
Submitted by a verified client on Thursday, January 30, 2020
See MoreOverall Rated 4.7/5
From working with high-level industry developments to tweaking the tiniest details of a search engine algorithm update, Yext is a true partner. Once we switched over to Yext, we were able to effectively manage both of the central components of our marketing strategy – local customer engagement and recruiting – into one centralized platform.
Submitted by a verified client on Tuesday, January 7, 2020
See MoreOverall Rated 4.5/5
Centretek was our development partner for large and small sites. They came through in a crunch by helping us move from an obsolete CMS to Drupal. They were professional and responsive and able to accommodate our last-minute requests, no matter how crazy.
Submitted by a verified client on Thursday, December 12, 2019
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