Deliver Exceptional Consumer Experiences Using Real-Time Feedback

Delivering the connected, omnichannel experiences patients expect can be challenging with so many disparate data sources and disconnected technology tools. Examine the 4 components of a successful consumer experience program. 

Hear how to use feedback to improve experiences in real-time, turning brand detractors into brand ambassadors.

Presented by:

Shay Andres
Director of Marketing
Yuma Regional Medical Center

Machele Headington
Vice President, Marketing & Support Services
Yuma Regional Medical Center

Annie Haarmann
Head of Strategy & Consulting, Healthcare & Life Sciences 
Reputation

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