Interactive & Digital Strategies Track
Delivering the connected, omnichannel experiences patients expect can be challenging with so many disparate data sources and disconnected technology tools. Examine the 4 components of a successful consumer experience program.
Hear how to use feedback to improve experiences in real-time, turning brand detractors into brand ambassadors.
Presented by:
Shay Andres
Director of Marketing
Yuma Regional Medical Center
Machele Headington
Vice President, Marketing & Support Services
Yuma Regional Medical Center
Annie Haarmann
Head of Strategy & Consulting, Healthcare & Life Sciences
Reputation
The leading healthcare reputation and patient experience platform. Optimize your digital presence so patients can easily find and choose your doctors, hospitals, and clinics through AI-powered sear... Read more
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