Reputation on 10/20/2021 in Conference Sessions

Next Level CX: What Healthcare Brands Can Learn from Innovative Industries

Next Level CX: What Healthcare Brands Can Learn from Innovative Industries
HCIC21 at The Cosmopolitan of Las Vegas
3708 Las Vegas Blvd S, Las Vegas, NV 89109, USA
11/04/2021 - 11/04/2021
10:00AM - 11:00AM

Digital Marketing & Advertising Track

Sponsored by: Reason One

You no longer have control over your brand - your patients do. Consumers now have more control of their own healthcare than ever. They’re researching options and making decisions based on feedback from other patients. This feedback is found anywhere and everywhere - whether you ask for it or not. And that’s impacting your growth.

In this session, industry experts will share what healthcare can learn from leading consumer brands to get found online and improve the consumer experience journey.


Presented by:

Adeline Ashley
Director, Digital Initiatives Strategy
ProMedica


Annie Haarmann
Head of Strategy & Consulting, Healthcare & LIfe Sciences
Reputation


Celine Patterson
Healthcare Strategy and Consulting Manager
Reputation


REGISTER HERE


The leading healthcare reputation and patient experience platform. Optimize your digital presence so patients can easily find and choose your doctors, hospitals, and clinics through AI-powered sear... Read more


3708 Las Vegas Blvd S, Las Vegas, NV 89109, USA

View Larger Map
More by Reputation

Driving New Patient Acquisition in the Feedback Economy


Deliver Exceptional Consumer Experiences Using Real-Time Feedback


Use Consumer Search Intent to Drive Volumes & Improve Experience


Using Online Channels to Manage COVID-19 Crisis Communications