Branding & Social Media Strategies Track Sponsored by Reputation
Shoppers consider ratings and reviews when deciding on a restaurant, choosing a product or booking a vacation. Healthcare seekers are no different. As the healthcare experience becomes more like retail, consumers are increasingly using digital channels to find care.
In this session, we will share the latest trends in the consumerization of healthcare and highlight how North Kansas City Hospital achieved 98% positive feedback and improved their visibility on Google by 27% — all in less than a year.
Presented by:
Jodi Rawson
Digital Marketing Supervisor
North Kansas City Hospital
Andrew Rainey
General Manager,Healthcare
Reputation
The Leading Marketing and Patient Experience Platform. Drive provider and location selection and improve CX. Help patients find and choose your doctors, hospitals and clinics, and improve care with... Read more
900 W Olympic Blvd, Los Angeles, CA 90015, USA
View Larger Map
