Reputation on 01/25/2023 in Conference Sessions

Omnichannel Engagement & Healthcare's Customer Experience Balancing Act

Omnichannel Engagement & Healthcare's Customer Experience Balancing Act
JW Marriott Austin
110 E 2nd St, Austin, TX 78701, USA
04/18/2023 - 04/18/2023
11:30AM - 12:30PM

Engagement Strategies Track - Sponsored by IQVIA


Hospitality and retail brands have raised consumer expectations for personalized, omnichannel engagement. Yet, such engagement can be a struggle in healthcare. Examine the latest consumer expectations and best practices for omnichannel. 


Hear how St. Luke’s digital approach reinforces brand values such as non-discrimination, exceptional patient experience, and community health.


Presented by:

Cindy Graham 
Director of Digital Strategy 
St. Luke's Health System


Andrew Rainey
General Manager, Healthcare 
Reputation


REGISTER HERE


The leading healthcare reputation and patient experience platform. Optimize your digital presence so patients can easily find and choose your doctors, hospitals, and clinics through AI-powered sear... Read more


110 E 2nd St, Austin, TX 78701, USA

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