Reputation on 01/25/2023 in Conference Sessions

Omnichannel Engagement & Healthcare's Customer Experience Balancing Act

Omnichannel Engagement & Healthcare's Customer Experience Balancing Act
JW Marriott Austin
110 E 2nd St, Austin, TX 78701, USA
04/18/2023 - 04/18/2023
11:30AM - 12:30PM

Engagement Strategies Track - Sponsored by IQVIA


Hospitality and retail brands have raised consumer expectations for personalized, omnichannel engagement. Yet, such engagement can be a struggle in healthcare. Examine the latest consumer expectations and best practices for omnichannel. 


Hear how St. Luke’s digital approach reinforces brand values such as non-discrimination, exceptional patient experience, and community health.


Presented by:

Cindy Graham 
Director of Digital Strategy 
St. Luke's Health System


Andrew Rainey
General Manager, Healthcare 
Reputation


REGISTER HERE


The Leading Marketing and Patient Experience Platform. Drive provider and location selection and improve CX. Help patients find and choose your doctors, hospitals and clinics, and improve care with... Read more


110 E 2nd St, Austin, TX 78701, USA

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