2024 CX & Communications Consumer Insights

What are your customers expecting from the communications and experiences you deliver?  Join us on Wednesday, February 28 at 1:00pm ET as we unveil what 4,000 consumers across the United States and Canada shared about their expectations and the industries they think are leading and lagging.


Now in our sixth year of this study, we have gathered invaluable insight during a key period of digital transformation in customer communications. Join us to learn:

• The latest data and trends in digital adoption, digital experiences, data security and more
• The role consumers want Generative AI to play in their experiences
• Changes you can make to your CX and communications strategy to meet consumer demand

All attendees will receive a copy of our 2024 research report packed with data, insights, and year-over-year trends.

We look forward to having you join us!

Presented by:

Matt Swain
Head of Communications, Insights and Experience 
Broadridge

Michelle Jackson
SVP, Global Managing Director, Client Engagement & Innovation 
Broadridge

REGISTER HERE