Devon Hill Associates harnesses the research power of mystery shopping to analyze and improve the patient experience in hospitals and healthcare organizations — and the marketing and sales effectiveness of senior living and long-term care organizations. Medical mystery shopping is a research tool for observing, assessing and analyzing the patient experience through the eyes of incognito patients and visitors. Trained mystery shoppers, posing as real patients, offer healthcare providers valuable insight into the efficiency and responsiveness of their operations, as well as their perceptions about the care being provided.

Service Focus

100% Focused on Healthcare
100% of Devon Hill Associates's customers are in the healthcare industry
Market Research accounts for 50% of their focus
Patient Experience accounts for 50% of their focus

There are no reviews for Devon Hill Associates.

Be the first to leave a review

Are you Devon Hill Associates?

Claim this listing to manage your profile and connect with prospects.

Claim Listing »

Min. Project Size: Any