Engagement Strategies Track
Through YouGov, Reputation surveyed consumers nationwide about the factors driving their choice of a healthcare provider. They analyzed hundreds of thousands of online reviews for physicians and locations nationwide to understand consumer sentiment in several experience categories.
Learn what consumers want to see when they search for care, how they behave, and how to improve the experience in real-time, with best practices from one of the leading health systems in the U.S.
Presented by:
Tomi Galin
Senior Vice President, Communications, Marketing & Public Affairs
Community Health System (Franklin, TN)
Annie Haarmann
Head of Strategy & Consulting, Healthcare & Life Sciences
Reputation
The Leading Marketing and Patient Experience Platform. Drive provider and location selection and improve CX. Help patients find and choose your doctors, hospitals and clinics, and improve care with... Read more
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