Posted By Reputation on 07/08/2021 in Conference Exhibitor

Use Consumer Search Intent to Drive Volumes & Improve Experience

Use Consumer Search Intent to Drive Volumes & Improve Experience
HMPS2021 at the JW Marriott Miami Turnberry Resort & Spa
19999 W Country Club Dr, Aventura, FL 33180, USA
10/07/2021 - 10/07/2021
10:00AM - 11:00AM

Engagement Strategies Track

Through YouGov, Reputation surveyed consumers nationwide about the factors driving their choice of a healthcare provider. They analyzed hundreds of thousands of online reviews for physicians and locations nationwide to understand consumer sentiment in several experience categories.

Learn what consumers want to see when they search for care, how they behave, and how to improve the experience in real-time, with best practices from one of the leading health systems in the U.S.


Presented by:

Tomi Galin
Senior Vice President, Communications, Marketing & Public Affairs
Community Health System (Franklin, TN)



Annie Haarmann
Head of Strategy & Consulting, Healthcare & Life Sciences
Reputation


REGISTER HERE


19999 W Country Club Dr, Aventura, FL 33180, USA

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