Forum for Healthcare Strategists on 08/24/2023 in Webinar

More Than a Billboard: What You Need to Know About Today’s Patient Experience

More Than a Billboard: What You Need to Know About Today’s Patient Experience
10/03/2023 - 10/03/2023
12:30PM - 1:30PM

It’s no secret that healthcare marketing is more than a billboard or a tagline. It’s about delivering an experience that exceeds patient and caregiver expectations—and translates into positive word of mouth and defines your brand. The first step toward doing so is understanding the current experience.

For healthcare consumers, there’s nothing scarier than a health crisis that affects a loved one. For the caregivers, the next steps are often clouded by fear and confusion. Even for those who work within the healthcare system, navigating care can seem daunting.

In this webinar, you’ll hear from two seasoned healthcare executives who learned how clear content and a strong community can help light the way. Ahava Leibtag, with 20 years of healthcare content marketing experience, saw firsthand how important content is when navigating her daughter’s health crisis. And, Dean Browell’s experience in social listening and behavior guided him to communities for support as he lived the caregiver’s experience with his daughter.

Join Ahava and Dean in a candid conversation as they share their personal experiences and discuss practical ways you can help caregivers navigate their new realities.

Presented by:Ahava Leibtag
Aha Media Group

Dean Browell
Chief Behavioral Officer


We are the premier source for professional development for healthcare marketing, strategy, and physician relations executives.

More by Forum for Healthcare Strategists

Experience Design at LCMC Health: How to Create Impactful, On-Brand, and Extraordinary Moments in your Spaces

From Insights to Action: Using Journey Mapping to Humanize Experience

Turn Big Data into Big Revenue Using AI, Automation & Digital Transformation

Mission Critical: Physician Engagement and Communication During COVID-19