Digital Strategic Planning Track - Sponsored by Reason One
Customers expect chatbots, search, emails, applications, portals, and call-centers to reflect the same information. But major effort is needed to get to a consistent customer experience.
Hear two digital leaders discuss how to achieve consistent experiences for customers, and the barriers that must be overcome. Provides an “in the trenches” view of what it takes to achieve these goals, and real-world tips on how to push past institutional challenges.
Presented by:
John Berndt
Senior Vice President
Valtech Health
Selima Khan
Vice President, Marketing & Corporate Communications
Memorial Healthcare System
Valtech (formerly The Berndt Group) is a national, award-winning, thought-leading digital agency specializing in the design & implementation of significant websites—as well as the building of Web o... Read more
19999 W Country Club Dr, Aventura, FL 33180, USA
View Larger Map
