Phase2 on 10/16/2023 in Conference Sessions

Embracing the Paradox of Control: Harnessing the Power of Flexibility in Digital Content Strategy

Embracing the Paradox of Control: Harnessing the Power of Flexibility in Digital Content Strategy
The JW Marriott Los Angeles, LA
900 W Olympic Blvd, Los Angeles, CA 90015, USA
11/07/2023 - 11/07/2023
10:15AM - 11:00AM

Content Strategy Track Sponsored by Coffey Communications


In today's rapidly evolving digital landscape, organizations are faced with the challenge of balancing operational efficiency with effectively communicating their brand values to target audiences. To meet this challenge, a "freedom within a framework" approach is crucial. 

In this session, hear how Michigan Medicine uses this framework to provide stakeholders with both the structure necessary to create a consistent brand experience across complex digital ecosystems and the flexibility to meet varying business and user needs. Learn how at the heart of this approach is a strong foundation of branding elements, visual guidelines and a well-defined content strategy. The key to unlocking the power of flexibility lies in a component-based design system.


Presented by

Denise Beaudoin
Director of Digital Strategy & Engagement 
Michigan Medicine 


Kathleen Veneziano
Managing Director 
Phase2 


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From engineering interconnected patient experiences to designing new digital platforms, our experience with hospitals and healthcare systems is extensive and touches on every facet of the business.


900 W Olympic Blvd, Los Angeles, CA 90015, USA

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