Overall Rated 5.0/5
The Sparkle Provider Finder has made it easier for our patients to find a doctor, schedule an appointment, and get the care they require. The user-friendly interface, integration with Epic, and smooth scheduling workflow provide a consistent experience for patients entering our health system.
Submitted by a verified client from a health system on Friday, November 4, 2022
See MoreOverall Rated 4.8/5
Healthcare can be a convoluted and disjointed experience for patients and providers. Combinaut has been invaluable in offering a 360-degree view of the patient journey, from web page to call center and patient admissions. They help us connect with patients and then connect with the flood of data that follows. Sparkle is a very efficient CMS with built-in CRM tools and analytics that enabled us to drop some expensive third-party software. They are a smart and responsive partner helping us drive discovery, advance admissions and prove the value of our work.
Submitted by a verified client from a health system on Tuesday, November 1, 2022
See MoreOverall Rated 5.0/5
After many months of vetting (likely) every healthcare CRM in the industry for my client, we landed on Welltok, Virgin Pulse’s platform. Welltok’s product was by far the most comprehensive and flexible to meet the needs of varying internal staffing resources and capabilities. Perhaps more importantly, the Welltok team was the most knowledgeable and forthcoming with solutions and best practices - everyone from Sales to Implementation to Client Services is steeped in both their technology AND in provider-side healthcare. This combination is more elusive than one might think and makes all the difference in a successful vendor partnership. Highly recommend.
Submitted by Kim Reynolds on Wednesday, July 13, 2022
See MoreOverall Rated 5.0/5
SymphonyRM is the consummate business partner. They are an extension of our marketing team in all aspects of CRM and marketing automation. Their unique technology platform has allowed us the ability to leverage the power of AI/machine learning along with providing easy to understand metrics of success. It’s incredible to see the impressive results of our campaigns... leveraging EMR info, lifestyle segmentation, and online engagement in a comprehensive solution.
Submitted by Drew Diskin at Virtua Health on Wednesday, February 26, 2020
See MoreOverall Rated 4.8/5
With prioritized and evidence-based recommendations, I can influence the metrics we are focused on to ultimately improve the experience for both patients and providers.
Submitted by a verified client on Tuesday, February 18, 2020
See MoreOverall Rated 4.5/5
Thanks to Healthgrades, consumers can find information about a provider and book an appointment right from their profile page. In addition, physicians can personalize their profiles with photos and videos to introduce themselves to patients which in turn enables a deep connection with consumers who are making appointments.
Submitted by a verified client on Sunday, February 16, 2020
See MoreOverall Rated 4.3/5
Our marketing team is very committed to our providers because we are among the first people at our institution to interact with them. By showing providers how they will be visible on our site, we're able to establish trusted relationships and obtain buy-in.
Submitted by a verified client on Thursday, February 6, 2020
See MoreOverall Rated 3.0/5
Parts of Healthgrades worked well for us initially. However, as our organization became more sophisticated in our need for segmentation and analytics data, we required a more robust tool. We had some difficulty making it meet our needs.
Submitted by a verified client on Monday, December 9, 2019
See MoreOverall Rated 4.0/5
TBG listened to our initial needs as well as our evolving needs and adapted along the way. The project management was outstanding and allowed us to stay within reasonable variation of time and budget. In addition, they care about long-term relationships and work toward a sustainable model of the digital ecosystem.
Submitted by a verified client on Monday, June 17, 2019
See MoreOverall Rated 5.0/5
TBG delivered us a strategically driven/user-centric design that helps our patients solve their health-related problems. Their MVP-certified knowledge of Sitecore, level of service and support received and knowledge of the healthcare space is second to none.
Submitted by a verified client on Sunday, April 7, 2019
See MoreOverall Rated 5.0/5
I owe every success I have had in marketing to Combinaut. Not only their amazing tools that I manage large integrated marketing campaigns on... but also their people, their flexibility, their creativity, and intense focus on innovative solutions to sticky problems. The most consistent feedback I receive from my Board about newly-implemented Combinaut projects is, "Wow!"
Submitted by a verified client on Thursday, March 14, 2019
See MoreOverall Rated 4.7/5
I have known and worked with Private Health News for over a decade and can think of very few companies as focused and dedicated to a single craft as this group of healthcare marketing professionals. From consumer outreach to physician engagement, PHN offers a top notch email marketing platform, with great content, deep analytics and solid customer service. I would definitely recommend them to anyone looking to build or enhance their email marketing program.
Submitted by Daniel Fell at Corner Street Strategies on Monday, April 22, 2019
See MoreOverall Rated 5.0/5
I had the fabulous opportunity to utilize Private Health News products in my previous position at a major nonprofit health care system. Their product and team are outstanding. If you are looking for a tool to increase physician engagement within your hospital or system, please talk to PHN. Also, their My Health e News product will drive consumer's to your website with the latest health care news and opportunities to take health risk assessments to target consumers for their future health care needs. Private Health News is a vendor you will not regret talking too.
Submitted by a verified client on Sunday, April 14, 2019
See MoreOverall Rated 5.0/5
Their MedNews Plus e-newsletter is a great tool to use in order to engage physicians with important news from our organization as well as breaking medical news in specific specialties.
Submitted by a verified client on Friday, March 15, 2019
See MoreOverall Rated 5.0/5
We use the MedNews Plus service and have found it to be really helpful with our referring providers. They appreciate the service, it gives us a chance to get in front of them with useful content on a regular basis, and the support from PHN has been terrific!
Submitted by Neal Linkon at Children's Hospital of Wisconsin on Tuesday, April 30, 2019
See MoreOverall Rated 5.0/5
I hired the Berndt Group to assist with a technical audit/assessment, as well as a information architecture project, and have found them to be very knowledgable of not only best practices in website and content strategy, but they also have a deep understanding of the hospital/health system space and leveraged this knowledge to help quickly assess and make recommendations to support our future state. Professional and comprehensive - definitely recommend them!
Submitted by a verified client on Friday, January 4, 2019
See MoreOverall Rated 4.7/5
Private Health News is very easy to use and has great customer service when you have questions.
Submitted by a verified client on Tuesday, April 30, 2019
See MoreOverall Rated 5.0/5
Years of business partnership has turned into long-term friendships with the PHN team. Their marketing solutions are not only smart and easy to use but provide high value for the cost. You have ongoing access to your target audiences in the push of a button. The tool can be customized to your liking in order to share specific calls to action, to promote services and to distribute relevant news. Even better, the audience self-selects what is important to them, so engagement is higher. Wonderful people, solid customer service and enjoyable to be around.
Submitted by Reba Thompson at WriterGirl & Associates on Tuesday, December 4, 2018
See MoreOverall Rated 5.0/5
We are just over six months into our journey with Healthgrades and their CRM and PRM, and while it's been challenging as everybody warned us it would be, the responsiveness of the Healthgrades team has been impressive. We keep making progress and are at the point where we're comfortable enough to share our results with our Finance team for validation, and that's a major accomplishment. We wouldn't be where we are without a lot of help from Healthgrades.
Submitted by Neal Linkon at Children's Hospital of Wisconsin on Thursday, July 26, 2018
See MoreOverall Rated 5.0/5
We've used Greystone for a number of services and have found them to be a pleasure to work with. More importantly, they understand our business so well that they add value from Day One.
Submitted by Neal Linkon at Children's Hospital of Wisconsin on Thursday, July 26, 2018
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