Take your reputation management to the next level!
Hear how MultiCare’s 4-step strategy to connect with patients throughout their healthcare journey led to a 200% increase in Google actions in just 4 months. Examine the impact on SEO, engagement, and patient satisfaction.
Presenters
Melanie Collett
Digital Marketing Specialist Senior, MultiCare (Spokane, WA)
George Hampton
Senior Director of Marketing & Communication, MultiCare (Spokane, WA)
Annie Haarmann
Senior Director of Healthcare Strategy, Reputation.com
Engagement Strategies Track - Sponsored by Pandora
The leading healthcare reputation and patient experience platform. Optimize your digital presence so patients can easily find and choose your doctors, hospitals, and clinics through AI-powered sear... Read more
Hospitals are facing financial challenges like never before. In April, the median operating margin for hospitals dropped to negative 29% in April. Surgical procedures fell by more ...read more
Monday April 11, 2022Day 1: Check In + Opening Sessions9:00am-3:00pmAttendee Check-In9:00am- 3:00pmCustomer Advisory Board MeetingsExecutive Advisory Board MeetingsReputation Partner ...read more
Research shows that 80% of healthcare consumers trust online reviews. In fact, ratings and reviews are the third most important decision factor for patients when selecting care, after ...read more
Engagement Strategies Track - Sponsored by IQVIAHospitality and retail brands have raised consumer expectations for personalized, omnichannel engagement. Yet, such engagement ...read more