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Posted By Forum for Healthcare Strategists on 04/05/2021 in Webinar

The Impact of Walmart Health on the Healthcare Consumer Experience

The Impact of Walmart Health on the Healthcare Consumer Experience
04/15/2021 - 04/15/2021
12:30PM - 1:30PM

Walmart Health's razor-sharp focus on convenience and transparency will take market share from traditional healthcare organizations. The result? Healthcare organizations will need to make consumer experience a top priority to compete—offering experiences that match, or exceed, those of retail health.

In this webinar, sponsored by SymphonyRM, you’ll get a first-hand look at what Walmart Health is doing now and what they’re planning for the future. You’ll also hear from health system leader MultiCare about its aggressive innovations aimed at competing with retail health providers.

Attend this webinar to:

• Get an in-depth look at how Walmart and other retailers (Amazon, Walgreens) are approaching the healthcare market, including information you won’t find anywhere else

• Learn how MultiCare has improved the consumer experience while facing competition from multiple disruptors, including Amazon, One Medical, and CVS

• Hear practical lessons you can apply at your own organization

Let’s move beyond the buzz lines “Disrupt the Disruptors” and “Offer the Amazon Experience" and see how it’s done!

Presented by:

Shari Day-Campbell, Marketing Director, Retail Health, MultiCare

James A. Gardner, Managing Director, Topline Partners


Chris Hemphill, VP, Applied AI & Growth, SymphonyRM

Audrey Wyman, Manager, Customer Success & Customer Experience

Note: Attendance may be restricted for those not employed by a hospital, health system, physician group, or other healthcare provider organization.