A Great Resident Experience Starts with Google

Google + Feedback + Action = A Great Resident Experience

Senior care operators continue to adapt to changing resident experience expectations. As new trends continue to emerge, one thing is certain: Google is a critical part of the journey from prospect to a resident. Your resident experience is more important than ever. By leveraging resident feedback, you can gain a competitive advantage!

 
Join this webinar to learn:

• The customer journey has changed thanks to Google - discover how to optimize your listings and become the community of choice
• How to create a closed loop service recovery system to resolve issues efficiently
• How to utilize AI and machine learning to better understand issues and prioritize improvements
• Marketing Strategies and best practices post covid

Presented by:

Emily Brown
Director of Communications & Social Media
EmpRes Healthcare

Katie Leonard
Marketing Manager
Oakmont Management Group

Kerstin Young
Consumer Experience Analyst
Reputation

REGISTER HERE