MERGE on 07/14/2021 in Conference Sessions

Balance Physician Demands with User Needs to Keep Everyone Happy

Balance Physician Demands with User Needs to Keep Everyone Happy
HCIC21 at The Cosmopolitan of Las Vegas
3708 Las Vegas Blvd S, Las Vegas, NV 89109, USA
11/04/2021 - 11/04/2021
10:00AM - 10:30AM

HCIC Sprints

By starting with a robust user experience insights study, Valley Children’s Healthcare was able to keep physicians happy and improve web user experiences. A greatly enhanced Find a Doctor functionality allowed physicians to showcase clinical expertise and gain community awareness.

See how Valley Children’s combined both hospital and physician groups in the results to create a stronger user experience for parents seeking expert pediatric care and how doing so elevated Valley’s presence as a comprehensive health system.


Presented by:

Betsey Heidrick, M.A.
Interactive Content Specialist
Valley Children's Healthcare


Sara Watson
Account Director
MERGE


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3708 Las Vegas Blvd S, Las Vegas, NV 89109, USA

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