Transform Consumer Experience Track
Lifetime value is a retention measure, but not all retention is equal. Gender, age, life transitions, and other attributes all impact potential LTV.
Explore key value levers based on real-world research to understand the elements with the greatest impact on value over time. Hear how to deploy LTV insights to refine and accelerate growth strategies.
Presented by:
Adam Rice
SVP Marketing
CommonSpirit Health (Paradise Valley, AZ)
Suzanne Sawyer
SVP, Chief Marketing & Communications Officer
Johns Hopkins Medicine (Baltimore, MD)
Rob Grant
Chief Strategy & Innovation Officer
Mercury Healthcare (formerly Healthgrades)
Dave Griffith
VP, Analytics & Insights
Mercury Healthcare (formerly Healthgrades)
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