Top health organizations name Customer Experience (CX) as their top strategic performance measure. Proven to increase loyalty,...
Posted By Phase2 on 09/28/2023
Although the buzzword “digital front door” has been used in healthcare circles since 2017, the concept itself...
Posted By Modea on 12/06/2021
The success of your company is determined as much by the experience a customer receives as the actual product you’re...
Posted By Phase2 on 07/06/2020
