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Posted By NRC Health on 04/30/2020

NRC Consumer Research on Coronavirus

NRC Consumer Research on Coronavirus

Updated data from NRC surveys of consumer sentiment. 


Significant shifts in only three weeks


NRC Health: Coronavirus Insights Trended → 

Four Pages

1. CORONAVIRUS CONCERN/SAFETY

  • Which statement best describes how you feel about COVID-19 (coronavirus)?
  • How safe do you feel at your local hospital or healthcare providers, given the recent COVID-19 pandemic?

2. HEALTHCARE INDUSTRY

  • Do you feel the current healthcare system is equipped to handle the COVID-19 (coronavirus) pandemic?
  • How has the COVID-19 (coronavirus) pandemic affected your view of the healthcare industry?

3. GOVERNMENT

  • Who do you feel is most responsible for handling the COVID-19 (coronavirus)?
  • Who do you most trust handling the COVID-19 (coronavirus)?
  • What role do you feel government should play in the management and communication of the coronavirus?

4. MEDIA COVERAGE

  • How do you feel about the news coverage around COVID-19 (coronavirus)?
  • On a scale of 1-5, how well informed do you personally feel about COVID-19 (coronavirus)?


NRC Health: COVID-19 Communication Preferences →

Questions:

  • If you were to be contacted (via e-mail, text, or phone call) by your local hospital or healthcare provider and asked for your opinions about COVID-19 (coronavirus), how likely would you be to provide feedback?
  • What information about COVID-19 (coronavirus) would be most helpful to you right now?


 


NRC Health: Coronavirus Mental Health Insights →

Questions:

  • How has your mental health, including feelings of anxiety or depression, changed due to the COVID-19 (coronavirus) crisis?
  • If a mental health professional were available at no cost to you, how likely would you be (on a scale of 1-5) to have a conversation with them about how the COVID-19 (coronavirus) pandemic has impacted your emotions?
  • Please rate your level of concern regarding the impact of the COVID-19 (coronavirus) pandemic on the below, with 1 being not at all concerned and 5 being extremely concerned:
    • My mental health
    • Mental health of my children
    • Mental Health of My Parents or Older Relatives/Friends/Neighbors


NRC Health: COVID-19 Delaying Healthcare Insights →

Questions:

  • Due to the recent COVID-19 (coronavirus) crisis, some people have delayed receiving healthcare (postponing appointments, cancelling appointments, not seeking care for a condition, etc.). 
  • Have you, or anyone in your household, delayed receiving any healthcare services due to the COVID-19 (coronavirus) crisis?
  • Which healthcare service(s) have you or anyone in your household delayed?


NRC Health: Coronavirus Virtual Insights →

Questions:

  • During the COVID-19 (coronavirus) pandemic, how interested are you in using the following instead of an in-person doctor's appointment for non-emergent medical needs?
  • If you were to be contacted (via e-mail, text, or phone call) by your local hospital or healthcare provider and asked for your opinions about COVID-19 (coronavirus), how likely would you be to provide feedback?


NRC Health: Helping Out →

Questions:

How interested are you in learning about the following related to the COVID-19 (coronavirus) pandemic?

  • Donate
  • Volunteer
  • Help Community
  • Supply PPE

NRC Health: Social Distancing Insights →

Questions:

  • Do you feel the U.S. should enforce a nationwide “shelter at home” policy where everyone should stay at home and practice social distancing?
  • Until a treatment or a vaccine for COVID-19 (coronavirus) is found, which of the following steps will you support?















NRC Health

NRC Health

NRC Health (NASDAQ:NRCIA and NRCIB) has helped healthcare organizations illuminate and improve the moments that matter to patients, residents, physicians, nurses, and staff for 35 years. Our empat... Read more

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