Provider
As a provider, your focus is on improved patient care, coordinator and agent enablement, and value in terms of data quality and the patient journey. How can you deliver increasingly personal, targeted care in an industry facing changing delivery and payment models, increased competition, and the need to maximize the ROI on technology?
We can help you deliver patient-centric care while streamlining operations.
Payer
Payers need to engage members while also optimizing agent workflows. But there are challenges to contend with: poor visibility and data tracking, disparate or siloed systems, inefficient workflows, captive agent and coordinator enablement, and disconnected member touch points.
Through meaningful integrations, Health Cloud and Marketing Cloud, and the right governance, we can help Payers achieve their goals.
Biotech and Pharma
We understand your goal is to bring innovative medicines to the market to help people live longer, healthier, and happier lives while providing a meaningful return to your organization.
See how we help Biotech and Pharma companies thrive in a highly regulated, complex ecosystem.
Medical Devices
Companies in the Medical Devices space improve patients’ lives with instrumentation and devices designed to diagnose, prevent, monitor, treat or alleviate disease, or compensate for injury or disability.
Whether you’re uniquely concerned with ROI measurement or analytics of marketing spend, or you’re tasked with making strides toward precision medicine, we can support your needs by device, customer, and development lifecycle.
Expectations, we all have them. Maybe for you, it’s the expectation that the barista will make your coffee at just... read more
Click! Change of address completed. Click! New insurance card issued. Click! Member claim processed. Every second,... read more
On an episode of Curb Your Enthusiasm , the self-deprecating Larry David said, “You’re nothing without... read more
Your members expect more of you than ever. They’re looking for a streamlined shopping experience, guidance when it... read more
Customer satisfaction matters just as much in the healthcare industry as any other. Often, the patient contact center (PCC)... read more
Payers have to effectively manage a tangle of ever-changing relationships between providers, groups, and member communities... read more
As a payer, you know that your contractual relationships with different providers can be complicated. (Understatement of... read more
At one time, providing high quality of care was enough to build a successful healthcare practice. Today, however, doctors... read more
Six in ten adults in the United States suffer from chronic disease, according to the CDC . Four in ten adults... read more
As healthcare workers treat new and growing emergencies, while simultaneously working to update legacy systems, it can... read more
We are undergoing the most extensive and complex distribution campaigns in modern history: the COVID-19 vaccination rollout.... read more
Providers and healthcare leaders of today focus on improving the quality of patient care and engagement. The shift to... read more
Providers likely deal with multiple systems to handle patient data. Between EMRs, lab data, patient contact information,... read more
Bringing new treatments to patients in dire need of additional options is why those of us who work in life sciences do... read more
As the complexities of pharma medications and access to them grows, it’s more important than ever to improve capabilities... read more
Healthcare providers today can access a wealth of data at their fingertips. From EHRs/EMRs, medical images, insurance... read more
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