1717 Pennsylvania Avenue NW
Suite 825
Washington, DC 20006
CX outsourcing experts for the world's leading brands.
Overview

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics.

Service Focus

20% Focused on Healthcare
20% of ibex's customers are in the healthcare industry
Analytics accounts for 20% of their focus
Digital Marketing accounts for 20% of their focus
Online Scheduling accounts for 10% of their focus
Patient Engagement accounts for 20% of their focus
Patient Experience accounts for 20% of their focus
Reputation Management accounts for 10% of their focus
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Details

Employees: 10000+
Min. Project Size: Any