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1801 California Street
Denver, CO 80202
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About Healthgrades

About Healthgrades

Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers. At www.healthgrades.com, we help millions of consumers each month find and schedule appointments with their provider of choice. 

Healthgrades enables health systems to drive enterprise growth through smarter patient acquisition and retention. With healthcare's leading patient and provider engagement platform and the consumer reach of healthgrades.com, health systems ease patient access, improve network utilization, foster loyalty, and drive high-value service line growth. Our healthcare data management capabilities turn curated data into best next action insights that are used to accelerate decision making across solutions. Our strategic services for campaign planning and management, data science, and quality recognition further extend patient lifetime value in a highly competitive, consumer-driven market place. 

For more information, visit: https://partners.healthgrades.com. At Healthgrades, better health gets a head start. 

Healthgrades is headquartered in Denver, with offices in Atlanta, Birmingham, Dedham, Madison, and Raleigh.

Resources

08 Jul 2021

Transform Consumer Experience Track Lifetime value is a retention measure, but not all retention is equal. Gender,... read more

Event
07/08/2021

When you reserve a room at an average three-star hotel for a routine business trip, an abundance of hospitality professionals... read more

Article
06/30/2021

Healthcare executives have been using claims data to make strategic decisions for years, but gaps in the data have limited... read more

Article
11/23/2020

Patient confidence in visiting healthcare providers is at the highest levels since the onset of COVID-19, according to... read more

Article
11/11/2020

Each year Gartner produces dozens of much-anticipated Hype Cycle and other reports that evaluate the lifecycle of technology... read more

Article
11/05/2020

Healthcare is one of the fastest growing segments in the world of digital data, boasting a growth of 48 percent year-over-year.... read more

Article
10/20/2020

If there’s any industry that’s gone through a massive transformation in recent years, it’s healthcare.... read more

Article
10/05/2020

Paid search vs. organic search. Awareness campaigns vs. precision marketing. Too much vs. too little. Digital marketing... read more

Article
09/02/2020

Medical call centers hold a critical role in any health system, serving as the link between patients, providers, administrative... read more

Article
08/28/2020

Amid uncertainty around the path of COVID-19, hospitals are on the hook to recoup lost revenue. But pent-up demand must... read more

Article
08/24/2020

Healthgrades Announces 2020 Patient Safety Excellence and Outstanding Patient Experience Awards as Quality of Healthcare... read more

Article
06/22/2020

10 Facts About COVID-19 The COVID-19 pandemic presents challenges, but with the facts, you can take steps to prepare... read more

Article
04/16/2020

If you develop coronavirus symptoms, such as fever and coughing, you should be prepared to treat the virus at home. Most... read more

Article
03/25/2020

Explaining the Coronavirus Disease (COVID-19) Pandemic On Wednesday March 11, 2020, the World Health Organization (WHO)... read more

Article
03/25/2020

The 2020 coronavirus pandemic is forcing people into a new, but temporary, way of life known as “social distancing.”... read more

Article
03/25/2020

The first diagnosis of the respiratory disease caused by the novel (new) coronavirus was in Wuhan in Hubei Province, China,... read more

Article
03/20/2020

The COVID-19 pandemic is driving the need for more coronavirus testing in the United States. In the beginning of the outbreak,... read more

Article
03/20/2020

Thanks to our partnership with Conversa, Healthgrades is proud to announce our Coronavirus Chat platform. Just enter your... read more

Article
03/19/2020

Editor's note: Updated March 11, 2020. The novel coronavirus of 2019 causes a mild respiratory illness in about... read more

Article
03/18/2020

Healthgrades and the Medical Group Management Association (MGMA) today released the 2020 Patient Sentiment Report ,... read more

Article
02/19/2020

It goes without saying that the internet is crowded with infinite choices and resources for consumers who like to shop... read more

Article
01/25/2020

Definition: Consumer experience in healthcare is how a patient perceives your hospital or health system based on... read more

Article
01/25/2020

When seeking hospital care, consumers know to look for quality and reputation. But it’s equally important for them... read more

Article
01/20/2020

Increasingly, a consumer who buys a poorly made kitchen gadget will leave a negative review on the shopping website to... read more

Article
12/31/2019

You’ve decided to run a Facebook campaign - congratulations! Ideas for images and ad copy are swirling around in... read more

Article
03/23/2019
Reviews

Submitted by Neal Linkon at Children's Hospital of Wisconsin on Thursday, July 26, 2018


We are just over six months into our journey with Healthgrades and their CRM and PRM, and while it's been challenging as everybody warned us it would be, the responsiveness of the Healthgrades team has been impressive. We keep making progress and are at the point where we're comfortable enough to share our results with our Finance team for validation, and that's a major accomplishment. We wouldn't be where we are without a lot of help from Healthgrades.
    Overall Rating

  • Digital Marketing

This vendor would be at the top of my list

Submitted by a verified client from a health system on Monday, December 9, 2019


Parts of Healthgrades worked well for us initially. However, as our organization became more sophisticated in our need for segmentation and analytics data, we required a more robust tool. We had some difficulty making it meet our needs.
    Overall Rating

  • CRM / PRM Software
  • Marketing Automation

I would include this vendor on my list

Submitted by a verified client from a health system on Thursday, February 6, 2020


Our marketing team is very committed to our providers because we are among the first people at our institution to interact with them. By showing providers how they will be visible on our site, we're able to establish trusted relationships and obtain buy-in.
    Overall Rating

  • CRM / PRM Software
  • Digital Strategy
  • Physician Directory & Transparency

I would include this vendor on my list

Submitted by a verified client from a health system on Sunday, February 16, 2020


Thanks to Healthgrades, consumers can find information about a provider and book an appointment right from their profile page. In addition, physicians can personalize their profiles with photos and videos to introduce themselves to patients which in turn enables a deep connection with consumers who are making appointments.
    Overall Rating

  • CRM / PRM Software
  • Online Scheduling
  • Patient Engagement
  • Physician Directory & Transparency

I would include this vendor on my list
Recent Reviews

5/5
We are just over six months into our journey with Healthgrades and their CRM and PRM, and ...read more

3/5
Parts of Healthgrades worked well for us initially. However, as our organization became mo...read more

4.3/5
Our marketing team is very committed to our providers because we are among the first peopl...read more

View All Reviews
Attending:

HCIC 2021
HMPS 2021
SHSMD 2021
Serving:

Community Hospitals
Dental Practices
Health Systems - Large
Health Systems - Small / Medium
Pharma
Physician Practice Groups
Providers
Details

Employees: 501-1000
Min. Project Size: Any
Service Focus

Digital Marketing
- 1 Review
Physician Directory & Transparency
- 2 Reviews
CRM / PRM Software
- 3 Reviews
Digital Strategy
- 1 Review
Marketing Automation
- 1 Review
Online Scheduling
- 1 Review
Patient Engagement
- 1 Review
Analytics
Marketing
Physician Engagement